Administrative Revenue Cycle Coordinator - Emergency Department

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Job Title: Administrative Revenue Cycle Coordinator

Department: Emergency Department

Location: Hospital of the University of Pennsylvania- 3400 Spruce St

Hours: Full Time

Summary:

• The Administrative & Revenue Cycle Coordinator provides comprehensive administrative and operational support to assigned leadership and faculty, including calendar management, meeting coordination, and timely preparation of meeting materials and minutes. Responsibilities include processing faculty reimbursements, maintaining accurate departmental records, and managing official patient correspondence. The position also supports revenue cycle operations through patient account research, charge entry and corrections, identification of untimely accounts in accordance with organizational policies. The role maintains high billing and compliance standards aligned with Medicare, Medicaid, and other payer guidelines, while using strong critical thinking skills to identify, escalate, and resolve issues to support efficient departmental operations.

Responsibilities:

• Provide comprehensive administrative support to assigned leadership and faculty including managing calendars and coordinate scheduling across multiple stakeholders
• Organize and support meetings, including preparation, logistics, and follow-up including preparing and distributing meeting minutes within established timelines
• Process reimbursements and expense reports for assigned faculty in accordance with organizational policies
• Maintain and update departmental files or assigned organizational structure and records to ensure accuracy and accessibility
• Prepare and manage official correspondence and documentation to send to patients
• Support departmental operations through effective organization, communication, and coordination
• Responsible for patient account research in relation to working accounts within assigned work queues
• Responsible for maintaining the highest level of billing standards following current guidelines from Medicare, Medicaid, and other insurance entities
• Completes charge entry responsibilities, processes charge correction files and appends necessary data
• Escalate issues to the Director, Revenue Cycle Management as appropriate

Credentials:

Education or Equivalent Experience:

• H.S. Diploma/GED (Required)
• Education Specialization: Equivalent Experience:•And 7+ years administrative or healthcare related experience
• Bachelor of Arts or Science
• Education Specialization: Equivalent Experience:•Degree may be considered in lieu of experience

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.