Administrative Sales Support Assistant

About Us

We are a fast-growing food distribution company committed to delivering exceptional service to our customers. We’re looking for a reliable, detail-oriented Customer Service / Office Assistant who thrives in a fast-paced environment and enjoys working with both customers and internal teams.

What You’ll Do

• Process and manage customer purchase orders accurately and efficiently
• Communicate with customers via phone and email to provide support and updates
• Handle incoming calls, inquiries, and order requests
• Support new customer accounts and assist with onboarding
• Follow up on warm and cold leads to help grow the customer base
• Coordinate shipments and work closely with the sales team
• Maintain accurate customer records and order information
• Monitor and update inventory in the system
• Resolve customer issues quickly and professionally
• Perform general office and administrative tasks as needed

What We’re Looking For

• 1+ year of customer service or office experience preferred
• Strong communication skills (phone, email, and in-person)
• Highly organized with strong attention to detail
• Ability to multitask and work in a fast-paced environment
• Proficient in Microsoft Office (Excel, Outlook, Teams)
• Comfortable working independently and as part of a team
• Typing speed of 40+ WPM

Bonus Points:

• Experience in food distribution, logistics, or order processing
• Strong Excel skills

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off

Work Location: In person