ADMINISTRATIVE SERVICES ASSISTANT 1* - 06232026- 78616

Job Information

State of Tennessee Job Information

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF LABOR & WORKFORCE DEVELOPMENT, DAVIDSON COUNTY

For more information, visit the link below:
https://www.tn.gov/workforce/careers.html

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree.

Substitution of Experience for Education: Qualifying full-time increasingly responsible sub-professional, paraprofessional, or professional experience may be substituted for the required education, on a year-for-year basis, to a maximum of four years.

Overview

Under immediate supervision, is responsible for staff administrative work of routine difficulty in support of line operations; and performs related work as required. This is the entry level class in the Admin Services Assistant sub-series. An employee in this class functions in a training capacity in learning to perform general staff work in the area of administrative services and support line operations. This class differs from that of Admin Services Assistant 2 in that incumbents of the latter perform duties at the working level under general supervision.

• An applicant appointed to this flexibly staffed class will be reclassified to the next higher class in the series after successful completion of a mandatory training period; inadequate or marginal performance during the training period will result in automatic demotion or termination.

Responsibilities

1. Performs a variety of general staff administrative duties to support program operations.

2. Prepares, reviews, and maintains records and reports to ensure accuracy, completeness, and adherence to standards.

3. Serves as liaison between the agency and the general public, persons in other state departments and divisions, officials, and entities outside the organization in order to explain matters of procedure and regulation.

4. Interprets and enforces existing policies and methods. Analyzes pertinent policies and procedures to make recommendations for improvements.

5. Prepares and reviews operating budgets to determine agency needs. Conducts grant administration and monitoring to ensure compliance with grant requirements.

6. Conducts research in one or more of the following areas to obtain relevant information: fiscal, economic, non-technical legal, legislative, and publications.

7. Performs human resources administration in one or more of the following areas: employee relations, EEO, recruitment, employee development, and training.

Competencies (KSA's)

Competencies:

• Business Insight
• Communicates Effectively
• Drives Results
• Action Oriented
• Interpersonal Savvy

Knowledges:

• Clerical
• Customer and Personal Service

Skills:

• Active Learning and Listening
• Service Orientation
• Critical Thinking
• Judgment and Decision Making
• Time Management

Abilities:

• Deductive Reasoning
• Problem Sensitivity
• Selective Attention
• Written Comprehension

Tools & Equipment

• Personal Computer
• Telephone
• Copy Machine
• Scanner
• Calculator