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ADMINISTRATIVE SERVICES MANAGER II - BACKGROUND INVESTIGATIONS UNIT
Position/Program Information
Type Of Recruitment
OPEN COMPETITIVE - EMERGENCY
Filing Period
We will be accepting online applications from May 6, 2026, at 8:00 a.m. (PT) until June 4, 2026, at 5:00 p.m. (PT). All applications must be submitted before 5:00 p.m. (PT) to be accepted.
Exam Number
F1003A - PB
The LA County Board of Supervisors recently declared a proclaimed a local emergency resulting from the suitability issues at Los Padrinos Juvenile Hall and related functions . Los Angeles County is looking for qualified and passionate individuals to assist in responding to the emergency. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.
The Background Investigation Unit within the Los Angeles County Probation Department is seeking qualified candidates for an Administrative Services Manager II position under an emergency hiring need.
Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.
Those who successfully pass the assessment will be considered for permanent appointment to ASM II.
Essential Job Functions
Requirements
REQUIREMENTS TO QUALIFY:
Five (5) years of cumulative experience performing investigative or analytical assignments involving independent research, data analysis, investigations, and the development of recommendations to address administrative and operational issues, (3) years of which must be at the journey level.* -AND- Two (2) years of the above experience must be supervisory experience inpre-employment background investigations, law enforcement suitability investigations, or a closely related area.
Special Requirement Information
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Physical Class
2 – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
FINGERPRINTING AND SECURITY CLEARANCE
A thorough background investigation will be conducted prior to appointment. Any false statement or omission of material fact may cause forfeiture of employment rights. Information presented on the employment application, resume, and during the examination process is subject to verification.
Candidates who are found unsuitable for employment will be removed from the eligible list pursuant to Civil Service Rule 6.04.
Additional Information
Application & Filing Information :
Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.
Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add marilyn.urbina@probation.lacounty.gov as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
Social Security Number
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
Computer Access At Public Libraries
Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
Fair Chance Employer
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
Anti-Racism, Diversity, and Inclusion (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
Department Contact Name: Probation Examinations Marilyn Urbina, Exam Analyst
Department Contact Number: (562) 940-2659
Department Contact Email: marlyn.urbina@probation.lacounty.gov
California Relay Services Phone: ( 800) 735-2922
Teletype Phone: (800) 735-2929
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.
Equal Employment Opportunity/Non-Discrimination Statement
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/ .
Testing Accommodations For Applicants
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/ .
Fair Chance
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov .
Veteran’s Credit
Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
For more information on veteran’s credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf
Revised September 2025
Type Of Recruitment
OPEN COMPETITIVE - EMERGENCY
Filing Period
We will be accepting online applications from May 6, 2026, at 8:00 a.m. (PT) until June 4, 2026, at 5:00 p.m. (PT). All applications must be submitted before 5:00 p.m. (PT) to be accepted.
Exam Number
F1003A - PB
The LA County Board of Supervisors recently declared a proclaimed a local emergency resulting from the suitability issues at Los Padrinos Juvenile Hall and related functions . Los Angeles County is looking for qualified and passionate individuals to assist in responding to the emergency. If you are looking for a new career that will directly benefit the population of LA County, this may be the opportunity for you.
The Background Investigation Unit within the Los Angeles County Probation Department is seeking qualified candidates for an Administrative Services Manager II position under an emergency hiring need.
Under the emergency order, applicants who meet the requirements may be hired for an initial period of up to 90 days, with an opportunity for permanent County employment.
During your initial work period, you will be assessed on your work performance. This assessment will be weighted 100%.
Those who successfully pass the assessment will be considered for permanent appointment to ASM II.
Essential Job Functions
- Serves as an Administrative Services Manager II for the Los Angeles County Probation Department, providing administrative oversight and operational direction for the Background Investigations Unit. This position provides oversight to sworn and non-sworn personnel and reports directly to the Deputy Director of Internal Affairs. In this capacity of Background Investigations Unit Manager, the role is supervising staff, coordinating workflow, and ensuring hiring processes support the Department’s public safety mission and workforce needs.
- Applies extensive knowledge of pre-employment background investigation practices and manages all aspects of investigative operations, including criminal history checks, employment and education verification, and security clearance procedures. Monitors emerging issues, trends, and changes in investigative technologies, systems, and laws to ensure continuous improvement and regulatory compliance in pre-employment background investigation processes.
- Provides consultative services to executive management, office heads, and departmental supervisory staff regarding pre-employment background investigations and policy interpretation. Collaborates with HR and leadership teams to improve processes, solve problems, and maintain investigative integrity.
- Reviews investigative findings and recommendations and makes final determinations on staff hiring, disqualification, and promotion in compliance with applicable regulations, departmental standards, and best practices.
- Plans, organizes, supervises, and evaluates the work of investigators, establishing and monitoring performance standards to ensure high-quality and effective operations within the Background Investigations Unit.
- Develops, implements, and revises policies, procedures, and programs related to pre-employment background investigations, ensuring collaboration with internal units and external agencies . Ensures compliance with Los Angeles County Civil Service Rules, Probation Department policies, and applicable federal and state laws.
- Designs, implements, and manages background investigation databases and utilizes various computer systems to retrieve, analyze, track, and maintain confidential applicant information and case progress.
- Analyzes statistical and operational data related to background investigations and examinations, including case volume, processing timelines, and completion rates, to identify trends, improve efficiency, and support data-driven decision-making. Provides recommendations for executive management to enhance unit performance and ensure effective utilization of resources.
-
Represents the Probation Department in meetings and collaborative efforts with the Los Angeles County Department of Human Resources, County Counsel, District Attorney’s Office, and executive leadership. Ensures background investigation practices align with legal guidance, risk management strategies, and Countywide hiring policies.
Requirements
REQUIREMENTS TO QUALIFY:
Five (5) years of cumulative experience performing investigative or analytical assignments involving independent research, data analysis, investigations, and the development of recommendations to address administrative and operational issues, (3) years of which must be at the journey level.* -AND- Two (2) years of the above experience must be supervisory experience inpre-employment background investigations, law enforcement suitability investigations, or a closely related area.
Special Requirement Information
-
Journey-level analyst work involves the independent performance of work assignments which require the use of sound professional judgment, initiative and creativity in identifying and selecting research and analytical methods and techniques to address and resolve complex, controversial, and/or sensitive problems related to investigative functions
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
Physical Class
2 – Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
FINGERPRINTING AND SECURITY CLEARANCE
A thorough background investigation will be conducted prior to appointment. Any false statement or omission of material fact may cause forfeiture of employment rights. Information presented on the employment application, resume, and during the examination process is subject to verification.
Candidates who are found unsuitable for employment will be removed from the eligible list pursuant to Civil Service Rule 6.04.
Additional Information
Application & Filing Information :
Applications must be filed online only and will be reviewed for interview consideration on an ongoing basis. If you have not been contacted within 60 days and the recruitment remains open or reopens for filing, we encourage you to submit a new application. This will allow you to reaffirm your interest and update any relevant information.
Many important notifications will be sent electronically to the email address provided on the application, so it is important that you provide a valid email address. Please add marilyn.urbina@probation.lacounty.gov as well as noreply@governmentjobs.com , and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.
You have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
Social Security Number
Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
Computer Access At Public Libraries
Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
Fair Chance Employer
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
Anti-Racism, Diversity, and Inclusion (ARDI)
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.
Department Contact Name: Probation Examinations Marilyn Urbina, Exam Analyst
Department Contact Number: (562) 940-2659
Department Contact Email: marlyn.urbina@probation.lacounty.gov
California Relay Services Phone: ( 800) 735-2922
Teletype Phone: (800) 735-2929
COUNTY OF LOS ANGELES
Employment Information
Any language contained in the job posting supersedes any language contained below.
This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.
Equal Employment Opportunity/Non-Discrimination Statement
The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit: https://employee.hr.lacounty.gov/eeo-programs/ .
Testing Accommodations For Applicants
The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit: https://hr.lacounty.gov/accessibility/ .
Fair Chance
The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).
Employment Eligibility
Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.
Career PathFinder
Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application at http://career-pathfinder.hr.lacounty.gov .
Veteran’s Credit
Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.
For more information on veteran’s credit, please visit: https://file.lacounty.gov/SDSInter/dhr/205102_PPG_115.pdf
Revised September 2025
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