Administrative Specialist II

Summary

ABOUT THE DEPARTMENT: The Department of Adult & Juvenile Detention is striving to provide in custody and community-based services that are data informed, advance safety, lead system change and promote equitable outcomes for the people we serve. The Department of Adult & Juvenile Detention is a professional and nationally recognized organization that supports safe, vibrant, and healthy communities in partnership with other criminal justice and human service agencies.

Job Duties

The job description is an overview and is intended to describe the general nature and level of work being performed. It is not to be an exhaustive list of all the functions and tasks required of an Administrative Specialist II.

• Provide specialized and/or technical program-specific information to current and prospective employees, and the general public, that requires limited interpretation of established policies, procedures, and other relevant sources to internal and/or external customers over the telephone, in writing and/or in person.
• Establish, maintain, track and/or retrieve information and compile data that may require information searches through files, contracts, records, or computer files, including spreadsheets and/or customized database applications.
• Assist with paperwork and processes for new hires, stakeholder backgrounds, and the creation of jail identification.
• Assist recruitment team to schedule interviews and collaborate with operations to streamline officer interview processes; facilitate scheduling of various steps within DAJD’s background process.
• Process mail by attaching related correspondence or information before forwarding, responding to mail when appropriate, respond to mail that can be handled personally, identify priority and/or time-sensitive matters and maintain security and confidentiality.
• Support leave management operations including monitoring incoming paperwork, responding to requests for information, and sending correct forms to employees based on their needs.
• Interview internal and/or external customers to establish program-specific documentation and/or identify services needed.
• Perform data entry and maintain HR databases; conduct standard reporting.
• Maintain, inventory, order, collect and distribute supplies and/or equipment to employees.
• Compose, draft, type and/or word process, proofread and edit documents, and/or correspondence to ensure the use of proper grammar and established procedures.
• May modify and update desk process and procedures that relate to assigned work.
• May attend and take minutes at meetings.
• May schedule meetings and maintain calendars for supervisor and/or organizational unit/program.
• Perform other duties as assigned.

Experience, Qualifications, Knowledge, Skills

• Two (2) years full-time office work experience which includes one (1) year of experience working with complex processes in high quantity/high volume customer service and complex administrative functions and one (1) year of records maintenance experience.
• High School Diploma or GED.
• Must be proficient in the use of general office equipment, including sufficient knowledge to scan, copy, and fax.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment and multi-task as needed.
• Experience responding to urgent requests, as well as responding to confidential requests and in effectively managing both those requests and responses.
• Intermediate to advanced skill level in Adobe and Microsoft Office Suite, including Word and Excel.

• Experience providing administrative support in a human resource setting in a unionized environment.
• Experience supporting leave management operations.
• Experience using PeopleSoft.

Supplemental Information

HOW TO APPLY: Please submit your current resume and a cover letter detailing your experience and qualifications. Completion of the full King County application and the supplemental questionnaire is required. Resumes or letter of interest alone WILL NOT substitute for a full application. If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact the recruiter listed on this job announcement.

The DAJD Administrative Services team works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the King County Courthouse at 516 3rd Avenue, E245, Seattle, WA 98104, though travel to other DAJD facilities within King County may also be necessary.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.