Administrative Specialist Senior (FFTL)

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10/4/2025 (8:00 PM EDT)

25-05859

Administrative Specialist Senior (FFTL)

Salary

$3,333.38 Monthly

Employment Type

EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK

Hiring Agency

Education & Labor Cabinet | Office of Unemployment Insurance

Location

500 Mero St 4th Fl
Frankfort, KY 40601 USA

Description

The Office of Unemployment Insurance is an agency of the Education and Labor Cabinet. The Office of Unemployment Insurance assists Kentuckians who are unemployed or underemployed and actively seeking employment. The Office oversees unemployment insurance benefit payments, provides claim assistance, enforces unemployment insurance tax requirements for employers, audits employer records to ensure compliance, adjudicates disputed claims, conducts hearings for claims that have been appealed, and conducts quality control reviews to ensure each area within the office complies with federal and state regulations.

This is a federally funded time limited (FFTL) position. This means it is a position that is paid entirely as the result of a federal grant. The duration of employment shall not exceed the life of the federal grant that funds the position. An employee appointed to an FFTL position is required to meet the minimum requirements for the classification. Further, an employee appointed to an FFTL position is designated as an unclassified (non- merit) employee. An FFTL employee is eligible to receive benefits at the same level as a classified (merit) employee in a permanent position.

This position will have access to confidential and sensitive information. The successful candidate will be required to ensure the safeguarding and security of all confidential and sensitive information and will be required to complete trainings, sign acknowledgments, follow all policies and adhere to all statutes and requirements pertaining to the safeguarding and security of confidential and sensitive information while employed and after employment ends.

Job Duties:

• Provides overall administrative support to OUI.
• Drafts and prepares various reports, memos, and reviews letters for response requests from claimants, employers, and attorneys made to the Executive Director's office.
• Compiles complex status reports on UI data.
• Assists in compiling info for state and federal audits.
• Assists and guides temporary employees on questions related to correspondence, claimants, and information requests.
• Assists claimants and employers by answering inquiries on status information about their unemployment claims.
• Accesses KEWES and KyNet for claimant and employer info and enters additional info into the database.
• Provides information to claimants, employers, and the public regarding UI and other workforce programs.
• Provides technical assistance and support within the office by ensuring accurate billing for Information Technology (IT) hardware, telephones, and computer system access for all Unemployment Insurance clients.
• Coordinates with IT for auditing purposes to ensure that equipment and access is ordered, removed and disabled appropriately.
• Maintains security documents to satisfy audit requirements.
• Coordinates and oversees the process of hiring temporary workers for Unemployment Insurance and assists agency management with the required HR paperwork for personnel actions.
• Ensures the global email listing is accurate and submits changes to Human Resources and IT as necessary.
• Works with management, IT, and purchasing agents to submit requests in Salesforce for approvals to purchase goods and services.
• Works with accounting staff to bill outside users for access to UI data.

Preferred Knowledge, Skills and Abilities:

• Analytical skills- the ability to analyze complex data, technical data, policy, situations, etc.; to process information logically.
• Problem-solving- the ability to identify potential and existing problems and develop recommendations for improvement.
• Judgement- the ability to make well-reasoned and timely decisions based on careful, objective review and informed analysis.
• Communication- the ability to communicate clearly and effectively verbally and in writing.

If you are interested in a challenging yet rewarding career with the Office of Unemployment Insurance, where you can make a positive difference in the Commonwealth, we would love to review your application.

Minimum Requirements

Working Conditions

Incumbents working in this job title primarily perform duties in an office setting.