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Administrative Support Specialist 8298
Description
Support meaningful community initiatives while serving as a key administrative partner within the Housing and Neighborhood Development Department!
Compensation and Benefits:
Estimated Hiring Salary Range: $43,755 - $57,573 Full Salary Range: $43,755 - $78,299
Benefits:
We offer an outstanding benefits package that supports your well-being.
Learn more Here
Work Schedule: Monday – Friday | 8:00 AM – 5:00 PMWork schedule may vary based on operational needs.
The Housing and Neighborhood Development Department is seeking a highly organized and customer-focused Administrative Support Specialist to provide direct support to the Director and Department. This position plays a vital role in coordinating administrative functions, supporting departmental operations, and serving as a liaison for interdepartmental initiatives and public engagement efforts.
This role requires professionalism, adaptability, strong communication skills, and the ability to manage multiple priorities while delivering excellent customer service to both internal and external stakeholders.
Why You’ll Love Working With Us
- Contribute to initiatives that positively impact neighborhoods and the community
- Work closely with leadership and gain valuable exposure to departmental operations
- Be part of a collaborative and service-oriented team environment
- Utilize both administrative and technical skills in a dynamic role
- Grow professionally through meaningful projects and cross-functional collaboration
About the Role
This position performs complex administrative, financial, clerical, and technical support work for the Director and the Housing and Neighborhood Development Department. The Administrative Support Specialist serves as a liaison between departments and the public while ensuring efficient daily operations. Must have strong written and verbal communication skills and the ability to work independently and collaboratively within a team setting. The Administrative Support Specialist performs a variety of technical and clerical duties in support of the Department Leadership, including updating computer information, preparing monthly reports, answering telephones, and providing assistance to the department. Provides general administrative support for the department, including processing and preparing mail; preparing records, logs, and filing systems; serving as a receptionist for in-person customers and phone calls; providing information to other departments, outside agencies, and the general public; and directing calls and visitors to appropriate staff or departments. Responsibilities also include front office operations such as sorting mail, greeting visitors, ordering supplies, updating the website, assisting with contract requests, and maintaining revenue files. Serves as Benefits Assistant for the department; provides assistance with benefit forms, timesheets, and updates to training records; updates & distributes new information from the People and Culture Department; and maintains new hire information. Uses Infor GHR software for a variety of transactions, personnel-related issues, etc.
Key responsibilities include:
- Coordinating administrative and operational activities for the department
- Supporting financial and clerical processes
- Managing communications, scheduling, and correspondence
- Assisting with marketing, public relations, and social media efforts
- Preparing reports, presentations, and departmental documents
- Streamlining processes to improve productivity and efficiency
- Providing excellent customer service to staff, leadership, and the public
- Managing multiple priorities while meeting deadlines
- Supporting special projects and departmental initiatives as assigned
- Serving as the Benefits Assistant for the department, including benefits administration, timekeeping, GHR entries and training records
- Managing front office operations, mail distribution, and visitor reception
- This position involves significant interaction with internal and external stakeholders and requires excellent communication and multitasking skills
- Perform other duties as assigned
Potential Career Path
The Administrative Support Specialist position provides an excellent foundation for professional growth within the City. Potential advancement opportunities include:
- P&C Representative, Benefits Assistant, or Business Partner – expanding into human resources and employee engagement functions.
- Executive Assistant
- Business Services Analyst
Women, Minorities, and Veterans Are Encouraged to Apply!
Qualifications
What You Bring
Minimum Qualifications
- High School Diploma/GED with 1–3 years of experience as an administrative assistant, office assistant, administrative support specialist, or in office management.
- “OR” No High School Diploma/GED with 5-7 years of experience as an administrative assistant, office assistant, administrative support specialist, or in office management.
- Valid Driver’s License
- Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint
- HR Benefits Assistant, HR Representative, or Business Partner experience
Preferred Qualifications
- Associate’s Degree or higher
- Experience supporting executive or department-level operations
- Experience with communications, public outreach, social media, and promotional content creation
- Experience coordinating schedules, projects, events, or deadlines
- Experience handling multiple priorities and high-volume administrative tasks in a fast-paced environment
- Experience improving administrative processes and streamlining office workflows and procedures
Ready to Lead?
If you are a proactive professional who thrives in a fast-paced environment and is passionate about providing exceptional administrative support and customer service, we encourage you to apply today!
Successful candidates will demonstrate professionalism, integrity, diplomacy, flexibility, and a commitment to service excellence while supporting the mission of the Housing and Neighborhood Development Department.
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