Facility Operations and Maintenance:
- Opening and Closing: Unlock and open the facility for business at the start of the day and handle closing duties.
- Daily Upkeep: Ensure the facility is consistently tidy, clean, and fully operational for both internal and external customers.
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Light Maintenance: Manage general upkeep tasks, such as watering plants and ensuring lobby
TVs are functioning.
- Facility Management: Serve as primary point of contact for the cleaning and other facility vendors; Liaise with City landlord (Parking division of Public Works).
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Inventory: Monitor office inventory and restock necessary supplies.
Front Desk Reception and Communications:
- Guest Services: Provide consistent door coverage, warmly greet visitors, offer hospitality, and
validate parking.
- Inquiries and Correspondence: Deliver high-quality customer service in person, over the phone, and in writing.
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Phone and Inbox Management: Answer incoming phone calls, check and distribute voicemails, and monitor the REDI email inbox.
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Mail: Receive, sort, and handle incoming mail.
Meeting and Event Logistics:
- Meeting Support: Assist with scheduling, organizing, planning, attending, and documenting
various meetings and events.
- Board Preparation: Handle logistics and prepare agendas specifically for Board Meetings.
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Facility Usage: Manage internal room reservations and support Hub activities.
General Administrative and Department Support:
- Staff Support: Provide varied, day-to-day administrative and office support for the Economic
Development Department (EDD) and its staff.
- Tech and Web Duties: Make standard website updates, provide basic Audio/Visual (A/V) support for meetings, and liaise with IT/Tech Support when necessary.
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Budget Assistance: Assist staff with minor tasks related to the EDD budget.
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Flexibility: Perform other general administrative duties as assigned.