Administrator

MedBen offers results-driven solutions through innovation in employee benefits and health plan management, fully supported by customized solutions and a dedicated team of people working for us. Our governing values include flexibility, respect, empathy, and dependability to meet our mission "To be the benefits partner that employers prefer."

This position is responsible for the data entry, eligibility, COBRA notification and claim processing for the Administration (“Admin”) and Specialty Service’s (“SSU”) department.

Responsibilities:

• Process information from phone documentation, emails, electronic workbaskets, and US mail into internal software systems
• Respond to internal and external inquiries from client base, qualified beneficiaries, agents, and internal customers
• Support MedBen Customer Service Department and internal employees with COBRA-related questions, eligibility, and other plan-related questions
• Complete output of daily, weekly, and monthly reports, including eligibility files, and system-generated letters
• Process benefit reimbursement forms, eligibility review, coordination of benefit updates, ID card orders, and benefit schedules
• Process group enrollment applications
• Provide backup to Administrative Assistant when working onsite
• Other duties as assigned

Preferred Knowledge, Skills, and Experience:

• High School diploma or equivalent
• Intermediate Microsoft Office and similar PC-based software programs
• Highly organized and detail-oriented with exceptional inputting skills
• Ability to read, interpret, and comply with plan documents and established procedures
• Professional communication and interpersonal skills to work effectively with internal and external customers
• Ability to prioritize tasks, manage time efficiently, and meet deadlines
• Dependable with the ability to focus, work independently, and with a team

Schedule:

Individual team member schedules vary in order to cover department hours of 7:00 am – 5 pm Monday – Friday.

Monday – Thursday assigned schedule is one of the following of the candidate's choosing: 7:00 am – 3:30 pm, 7:30 am – 4:00 pm, 8:00 am – 4:30 pm, or 8:30 am – 5:00 pm. Rotating Friday schedule of 8:30 am – 5:00 p.m. shared among the team.

If you have any questions regarding a specific job position or completing the MedBen Employment Application, please contact MedBen Human Resources Manager Jill Evans at medbenhr@medben.com.

MedBen is an equal opportunity employer, and we consider applicants for all positions without regard to race, color, religion, gender, national origin, age, marital or veteran status, the presence of a non-job-related medical condition or disability, genetic information or any other legally protected status.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Are you located in central Ohio?

Ability to Commute:

• Newark, OH 43055 (Required)

Work Location: In person