Administrator

Job Title: Administrator

Company: Lumiras Group
Location: Dubai, UAE
Employment Type: Full-time, Permanent

Holiday Homes Administrator

Department: Operations

Reports To: General Manager / Operations Manager

Location: Dubai, UAE

POSITION OVERVIEW

The Holiday Homes Administrator is responsible for handling the day-to-day administrative and coordination tasks related to holiday homes operations, ensuring smooth property management, guest support, documentation, and system accuracy.

The role requires strong organizational skills, attention to detail, and the ability to coordinate between guests, landlords, operations teams, cleaning teams, and external vendors.

KEY RESPONSIBILITIES

Administrative Operations

Manage daily administrative tasks related to holiday homes portfolio

Maintain accurate property records, contracts, permits, and documentation

Update and organize landlord files, guest records, and internal databases

Ensure all property licenses, permits, and compliance documents remain updated

Booking & Reservation Management

Monitor booking platforms including Airbnb, Booking.com, Expedia, and internal PMS systems

Update calendars, pricing, availability, and booking information

Coordinate reservation details and booking confirmations

Ensure booking records are accurate and reconciled

Guest Coordination

Support guest communication before, during, and after stay

Coordinate check-in and check-out schedules

Handle guest documentation and registration requirements

Assist in resolving guest issues and operational requests

Landlord Coordination

Maintain communication with landlords regarding property updates, issues, and operational matters

Track landlord agreements, payment schedules, and property documentation

Support onboarding of new properties and documentation collection

Operations Coordination

Coordinate with:

housekeeping teams

maintenance vendors

drivers/logistics

external suppliers

to ensure operational readiness of units.

Track maintenance requests and ensure timely resolution

Follow up on cleaning schedules and property readiness

Financial & Reporting Support

Assist in tracking payments, invoices, and expense records

Maintain operational expense logs

Support reconciliation of bookings, commissions, and payouts

Prepare daily/weekly/monthly operational reports

System Management

Update PMS/CRM systems with accurate operational data

Maintain login records, platform access, and listing information

Ensure operational dashboards and trackers remain updated

QUALIFICATIONS

Bachelor’s degree preferred

Minimum 2 years experience in:

holiday homes

property management

hospitality administration

short-term rental operations

SKILLS REQUIRED

Strong organizational and administrative skills

Excellent communication skills

Knowledge of Airbnb, Booking.com, and holiday homes systems

Microsoft Excel / Google Sheets proficiency

Attention to detail and accuracy

Ability to multitask and work under pressure

Job Types: Full-time, Permanent

Application Question(s):

• Please State your Nationality.
• Please State your Gender.
• Please State your Date of Birth.
• Please specify the languages you speak and your level of proficiency.

Education:

• Bachelor's (Preferred)

Language:

• English fluently (Required)

Work Location: In person