Administrator - Desk Side Services, AMT Asset Management Software

Others, Nebraska
Job Summary

Members of the Field Engineer Technical Support team are responsible for on-site and/or remote installation, maintenance, troubleshooting and/or repair of desktop, notebook and mobile PC workstations, printers, and associated peripherals. The EUS team member monitors the performance of desktop hardware and maintains a secure environment.

Key Responsibilities

Participates in on-call rotation and provides on-call support. Day to day interactions with user community and work collaboratively with Business and IT Stakeholders as it relates to Incident Management, Request fulfillment and Problem Management

Skill Requirements

Responds to assigned issues and participates in the advanced troubleshooting and deployment of new devices, upgrades, fixes and new installations

Other Requirements

Should have good communication skill to interact customers

Maximum Salary (US): 75000
Minimum Salary (US): 51000
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