Administrator – Welcome Center

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000+ employees!

We are currently recruiting for an Administrator – Welcome Center to join our Onboarding team in our Jebel Ali 06 office.

Scope: Proficiently coordinate and support daily operations, facilitating seamless experience for new joiner site-based employees focusing on fastest time through arrivals process, passing the information on onboarding process and ensuring the comfort of all new joiners throughout their arrivals journey

Financial

• Passports to be handled with care and avoid misplacing of passports.
• Ensure 100% attendance on EIDs/Medicals/Trainings appointments.

Customer

• Assist all new joiners to understand TG’s key policies.
• Ensure the comfort of all new joiners by proving them hassle free service.
• Accommodate and resolve queries and concerns of all new joiners during their journey through arrivals process.

Process

• Collect the passports of all new-joiner employees for Medical and EID process ensuring the safekeeping of the passports.
• Mark new joiners as arrived on HR360 upon their arrival.
• Conduct HRI sessions for all new joiners.
• Receive new joiners from Airport & Update on HR360 along with email.

Innovation

• Continuously suggest improvements to the arrivals process to make employees’ journeys more comfortable and enhance efficiency by reducing the time in arrivals process.
• Preferable a diploma holder (Higher secondary academic qualifications will also be considered as second priority)