Administrator/Secretary

You will be responsible for providing general administrative support to the all of the department specially with the Management team. This role ensures the smooth and efficient operation of the office by managing documentation, coordinating office activities, handling internal and external inquiries, and maintaining effective communication across departments. The Administrator /Secretary provide daily administrative tasks and assists in the implementation of HR and office procedures, contributing to the overall productivity and professionalism of the workplace.

Major Responsibilities

· Manage office reception duties by welcoming clients and visitors and guiding them according to their appointment schedules.

· Answer and direct phone calls, emails, and general inquiries to the appropriate departments.

· Ensure the smooth operational flow of the office through proactive administrative support.

· Coordinate and communicate with vendors, suppliers, service personnel, and service providers for all maintenance and support service requirements.

· Liaise related requirements as directed by Management.

· Maintain proper filing and archiving of documents, forms, and records (both physical and digital) ensuring confidentiality and security of information.

· Organize meetings, schedule appointments, and prepare meeting rooms in coordination with the office assistant.

· Manage office inventories, training materials, and supplies in line with the branch budget and operational needs.

· Provide administrative support to the whole department, including attendance tracking, leave management, and disseminating HR communications to branch staff and management.

· Assist in the recruitment process as directed by the HR Manager and Management, including scheduling interviews and preparing candidate documentation.

· Handle employee inquiries and assist in resolving minor conflicts or concerns, escalating to HR Manager when required.

· Ensure the implementation and compliance of HR policies, procedures, and guidelines across the branch.

· Support the implementation and adherence to ISO 9001 standards and quality management systems.

Authority

· Act in accordance with directives from the HR Manager and Management.

· Make decisions related to office supplies, procurement and scheduling of maintenance services, within the approved budget.

· Oversee the cleanliness, safety, and day-to-day functionality of the branch office environment.

· Serve as the primary point of contact for administrative matters with internal departments, vendors, service providers, and external stakeholders.

· Maintain control over office data and documentation, ensuring accurate recordkeeping and confidentiality of sensitive information.

· Monitor and manage branch office expenditures in line with the allocated budget, ensuring cost-efficiency and compliance with company policies.

Qualifications

· Bachelor’s degree in business administration, Human Resources, or a related field.

· Minimum of 5 years of proven experience in a similar role.

· Strong ability to communicate effectively across all levels of the organization.

· Proficient in the use of HR systems, CRM and general office software (MS Office Suite, email, etc.).

· Excellent verbal communication and interpersonal skills.

· Reliable, punctual, and always maintains a professional demeanor.

· Demonstrate honesty, trustworthiness, and the ability to handle confidential information with discretion.

· Able to work independently with minimal supervision while managing multiple tasks efficiently.

. Previous experience working ELV services is an advantage

. Undertand the trend of technology and adaptability.

Job Type: Full-time

Pay: AED3,000.00 - AED4,500.00 per month