Admission Officer/PRO

Job Description: Admission Officer & Public Relations Officer (PRO)

Position: Admission Officer & Public Relations Officer (PRO)

Job Summary

The Admission Officer & PRO is responsible for managing the student admission process, maintaining positive relationships with prospective parents, and promoting the school's image through effective communication and community engagement.

Key ResponsibilitiesAdmissions

• Handle admission inquiries from prospective parents and students.
• Conduct campus tours and provide information about the school's programs and facilities.
• Guide parents through the admission process and required documentation.
• Process admission applications and maintain accurate student records.
• Coordinate admission assessments, interviews, and enrollment procedures.
• Follow up with prospective families to maximize admissions.
• Prepare admission reports and maintain the admissions database.

Public Relations (PRO)

• Build and maintain positive relationships with parents, community members, and external stakeholders.
• Represent the school at educational events, exhibitions, and community outreach programs.
• Coordinate marketing and promotional activities to increase student enrollment.
• Manage the school's social media inquiries and respond professionally to public queries.
• Assist in organizing school events, seminars, open houses, and orientation programs.
• Develop partnerships with organizations, businesses, and educational institutions.
• Ensure consistent communication that reflects the school's values and brand image.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Communications, Education, or a related field.
• 2–4 years of experience in admissions, customer relations, marketing, or public relations (preferably in the education sector).
• Excellent verbal and written communication skills in English and Urdu.
• Strong interpersonal, negotiation, and presentation skills.
• Proficiency in Microsoft Office and CRM/student management systems.
• Ability to work under pressure and meet admission targets.

Skills & Competencies

• Excellent customer service and relationship management.
• Strong organizational and time management skills.
• Professional appearance and positive attitude.
• Marketing and promotional skills.
• Problem-solving and conflict-resolution abilities.
• Team player with the ability to work independently.

Work Location: In person