Admission Representative

Job Functions:

Essential Duties [95%]

• Serves incoming students with housing, transportation, and other resources to support their enrollment process.
• Schedules student labs & physicals for incoming class.
• Secures POGs for incoming students.
• Attends all stitch in meetings to stay in the loop on potential needs and follow-ups per Admissions directions.
• Achieve daily/weekly/monthly productivity in the key result areas of the admissions process as mandated by the Director of Admissions (outgoing/incoming calls, setting appointments, conducting interviews, tours and enrolling students)
• Recruit students for Divers Institute of Technology (DIT) by responding to all incoming calls, internet inquiries, and other advertising sources from prospective students.
• Provide program information to prospective students including but not limited to the DIT catalog, admissions application, and financial aid paperwork.
• Address any issues or concerns raised by prospective students or parents of students regarding cost, financing, dress code, curriculum, tutoring, testing procedures or cancellation policy.
• Utilize customer service techniques with prospective students to encourage campus visits, virtual visits as well as application of admission.
• Arrange and conduct individual interviews with prospective students virtually.
• Maintain appropriate follow-up communication with the prospective students regarding the status of their application for admission, financial aid and dive physical status.
• Maintain records of calls made, calls received, and issues/concerns addressed within the educational software provided.
• Effectively and accurately communicate school policies, processes and procedures relating to the various student support services including part-time and graduate employment, financial aid, housing, etc.
• Make outbound telephone calls to recycled, long term holds and other call lists as delivered by the Director of Admissions.
• Audit and maintain all required admissions documents including but not limited to the copy of the high school diploma/GED, interview questionnaire, admissions application
• Audit and complete initial academic file for enrolled students.

Marginal Duties [5%]

• Attend DIT open houses, additional high school career fairs and other promotional/marketing events as scheduled by the Director of Admissions.
• Interact with current student body to answer any questions and give direction as necessary.

Experience:

• Must possess excellent verbal communication, presentation and interpersonal skills.
• Must possess excellent organizational skills.
• Must be proficient in multi-tasking.
• Must be a self-starter with excellent follow-through and self-discipline.
• Ability to work in a deadline-driven environment.

Job Type: Full-time

Pay: $20.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Work Location: Remote