Admission/Business Development Champion

Job Summary
Inspire Pride Healthcare – LGBTQ-Affirming Behavioral Health Programs

Are you driven by impact? Obsessed with results? Energized by fast-paced work, high standards, and meaningful connections?

Inspire Pride Healthcare — the LGBTQ-affirming network behind Inspire Recovery, Q Space Detox, and Pride Detox — is looking for a champion. A builder. A doer. A highly organized, detail-obsessed, results-oriented Admissions & Business Development powerhouse ready to grow with us.

This is a high-accountability, high-visibility role for someone who thrives on productivity, precision, and purpose. You will be the single owner of this department — the face, the voice, and the driving force behind outreach, admissions, and relationship-building that expands access to affirming treatment for the LGBTQIA+ community.

If you want a job where every action matters and every connection can change a life — this is it.

Duties

• You’ll lead all admissions operations and be the primary admissions/outreach/business development representative across all Inspire Pride Healthcare facilities. Your mission: grow census, strengthen referral pipelines, deliver a seamless admissions experience, and represent our programs with excellence.

Admissions Excellence

• Manage the full admission cycle: VOBs, pre-assessments, follow-ups, intake coordination, documentation, and discharge planning.
• Conduct timely outreach with urgency — no stalled referrals, no missed opportunities
• Track every lead, call, touchpoint, and conversion in our CRM and spreadsheets with precision.
• Discuss copays, deductibles, and financial agreements; ensure signatures and clear expectations.
• Keep communication flowing with referral partners before, during, and after admission.
• Ensure accuracy, compliance, and speed by following all spreadsheets, checklists, and protocol.
• Be available for after-hours calls when needed.

Business Development & Outreach

• This role includes meeting specific weekly and monthly outreach, admissions, and relationship-building performance targets. KPI requirements include consistent face-to-face meetings, outreach activities, tours, calls, and community engagement. All KPIs, performance metrics, and weekly expectations will be clearly outlined and reviewed upon hire.

Marketing & Growth Support

• Perform basic market trend analysis to help shape outreach strategy.
• Assist with advertising research and competitor reviews.
• Help guide content direction that reaches our ideal client.
• Track digital traffic trends and support campaign scaling.
• Provide ongoing support for web properties and collaborate on site updates when needed.

Documentation & Reporting

• Submit all daily logs, CRM entries, and outreach documentation daily to HR.
• Complete weekly schedules and have them approved by the Supervisor.
• Prepare weekly & monthly outreach/admissions reports for weekly meetings.
• Document all activity thoroughly — accuracy and detail are non-negotiable.

Skills

• We are looking for someone who is:
• Relentlessly driven
• You hold yourself to high standards, love structure, and operate with urgency.
• Highly organized & detail-focused
• You thrive with CRM systems, spreadsheets, schedules, and documentation.
• Results-oriented & productivity obsessed
• High output doesn’t scare you — it motivates you.
• Mission-aligned
• You care deeply about LGBTQIA+ communities and understand why affirming healthcare matters.
• Tech-savvy
• You have experience or strong aptitude with:
• Zoho CRM, SalesIQ, CallRail, , RingCenteral
• Google Suite
• Google Ads, Analytics, Search Console, Tag Manager (bonus)
• Microsoft Ads (bonus)
• WordPress + basic familiarity with HTML/CSS/JS/PHP (bonus)
• APIs/Webhooks (bonus)
• A strong communicator
• Confident in person, by phone, email, and text. You know how to connect with people and build trust quickly.
• Adaptable & self-directed
• You can adjust to changing needs, juggle multiple priorities, and stay calm under pressure.

Success in This Role Will Look Like

• Consistent achievement of weekly touchpoints, calls, meetings, and tours
• Strong, steady new referral relationships
• Smooth, accurate, fast admissions processing
• Clear, timely documentation with zero missing details
• Growth in the census that reflects your output & outreach
• Positive community presence representing Inspire Pride Healthcare
• Happy clients and partners who feel supported and understood

Our programs save lives. We provide affirming, trauma-informed care for LGBTQIA+ individuals in recovery — people who are often underserved or mistreated in mainstream treatment centers.

Your work directly opens the door for people who need a place where they can finally feel affirmed, seen, and supported.

You will be a critical part of someone’s first step toward healing.

This position is for someone who wants to win — for the mission, for the clients, and for the community. If that sounds like you, we want to meet you.

Pay: $50,000.00 - $65,000.00 per year

Work Location: In person