Admissions Administrator - Bilingual

Overview
We are seeking an English/Spanish bilingual Admissions Administrator to join our team. The Admissions Administrator is responsible for managing the intake and onboarding of new clients for Pennsylvania Home Care One. This role ensures a smooth, timely, and compliant admissions process while providing excellent customer service to clients, families, referral sources, the Veteran Affairs office, and healthcare partners.

Duties

• Receive and process all new client referrals (private pay, Medicaid/MCO, VA, etc.)
• Verify eligibility and authorization requirements.
• Coordinate start-of-care services with scheduling and coordinating teams.
• Ensure all admission documentation is completed accurately and in compliance with state and federal regulations.
• Enter and maintain client data in agency software systems (EMR/HHA platforms.)
• Communicate with referral sources, hotsals, case managers, and families to facilitrate admissions.
• Track pending admissions and follow up to ensure timely service initiation.
• Maintain organized digital and physical client records
• Assist with audits and ensure documentation meets compliance standards
• Complete at-home assessments and reassessments.
• Support marketing and census growth by maintaining strong referral relationships and goals.
• Fluency in both English and Spanish with excellent verbal and written communication skills equally in both languages.
• Ability to multitask efficiently while maintaining attention to detail and providing exceptional customer service.

Join us as an Admissions Administrator - Bilingual and be part of an inspiring team dedicated to giving the best care at home.

Job Types: Full-time, Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 24.0 – 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Language:

• Spanish (Required)

Ability to Commute:

• Philadelphia, PA 19133 (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: Hybrid remote in Philadelphia, PA 19133