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Admissions Coordinator (Remote)

About The Gardner School

At The Gardner School, we believe children deserve a safe, nurturing, and engaging environment where they can learn, grow, and thrive. Our schools provide high-quality early childhood education while building strong partnerships with families and communities.

We are seeking a relationship-driven Admissions Coordinator to help prospective families navigate their enrollment journey and connect them with the school that best meets their needs.

This position is remote and may be performed from any state in which The Gardner School operates, with occasional travel required to support school visits, enrollment events, team meetings, and training activities.

Position Summary

The Admissions Coordinator serves as the first point of contact for prospective families and plays a critical role in supporting enrollment growth across multiple schools. This role is responsible for guiding families from initial inquiry through tour scheduling, building meaningful relationships, and partnering closely with School Directors to improve lead conversion and enrollment outcomes.

As a subject matter expert in our CRM platform, LineLeader, the Admissions Coordinator helps schools effectively manage inquiries, maintain accurate data, and implement best practices that support a consistent, high-quality admissions experience.

The ideal candidate is highly organized, relationship-oriented, comfortable using data to drive decisions, and passionate about helping families find the right educational environment for their children.

Salary Range: $41,600 - $52,000 annually

Actual compensation will be determined based on relevant experience, qualifications, skills, internal equity, and geographic location. The Gardner School also offers a comprehensive benefits package that includes medical, dental, and vision insurance, 401(k) with company match, paid time off, paid holidays, and professional development opportunities.

Key Responsibilities

Family Engagement & Enrollment Support

• Serve as the first point of contact for prospective families through phone, email, web inquiries, and other communication channels.
• Build relationships with families by understanding their needs, answering questions, and communicating the unique value of each school.
• Guide families through the inquiry and tour scheduling process, ensuring timely and consistent follow-up.
• Maintain ongoing communication with prospective families to support engagement and conversion.
• Track and monitor inquiry activity and conversion performance across assigned schools.

School Partnership & Admissions Strategy

• Partner with School Directors to support enrollment goals and improve admissions outcomes.
• Lead monthly admissions strategy discussions with assigned schools, reviewing performance, identifying opportunities, and developing action plans.
• Provide guidance on lead management, follow-up practices, and admissions processes.
• Identify trends, challenges, and opportunities that may impact enrollment performance and recommend solutions.

CRM Management & Reporting

• Serve as a resource and subject matter expert for LineLeader CRM.
• Ensure accurate and timely documentation of inquiries, communications, and follow-up activities.
• Support schools in maintaining data integrity and consistent CRM usage.
• Identify opportunities to improve admissions workflows, reporting, and system utilization.
• Assist with training and ongoing support related to CRM best practices.

Cross-Functional Collaboration

• Partner with Marketing and Operations teams to support enrollment initiatives and organizational growth.
• Share insights and feedback from prospective families to help inform marketing and operational strategies.
• Support a seamless transition from inquiry to school tour and enrollment.
• Participate in school visits, meetings, and enrollment events as needed.

Qualifications

• Associate's or Bachelor's degree in Business, Communications, Education, Marketing, or a related field preferred.
• Minimum of two years of experience in admissions, customer service, sales, enrollment, account management, education, or another relationship-focused role.
• Experience in early childhood education, preschool admissions, or family-facing environments is preferred.
• Strong communication and relationship-building skills.
• Demonstrated ability to manage multiple priorities in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Ability to analyze information, identify trends, and make recommendations.
• Experience using CRM systems or similar technology platforms.
• Proficiency with Microsoft Office and other business applications.

Work Environment & Physical Requirements

Work Environment

• Primarily works remotely from a home office environment.
• Requires a reliable internet connection and the ability to maintain a professional, distraction-free workspace.
• Frequent interaction with prospective families, school leaders, and support staff through phone, email, video conferencing, and other communication platforms.
• Occasional travel to school locations, enrollment events, training sessions, and team meetings.
• Occasional evening or weekend work may be required to support business needs and enrollment events.

Physical Requirements

• Ability to remain in a stationary position and work at a computer for extended periods.
• Ability to communicate effectively by phone, video conference, email, and in person.
• Ability to operate standard office equipment and technology.
• Ability to occasionally lift and carry materials weighing up to 25 pounds.
• Ability to travel periodically within The Gardner School's operating markets.
• Ability to manage multiple priorities in a fast-paced, customer-focused environment.

Equal Employment Opportunity

The Gardner School is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to age, race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by applicable law.