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Admissions Registrar

Position Title: Admissions Registrar - Full Time (FT)

Department: Business Office

Reports to: Director, Business Office

Make a Great First Impression -- Every Day!

At York General, our Admission Registrars play a vital role as the first point of contact for patients, families, and visitors. If you enjoy helping people, thrive in a fast-paced environment, and take pride in delivering exceptional service, we invite you to join our Business Office team.

Why You'll Love This Job

  • Consistent Schedule: Monday through Friday 8:30 a.m. to 5:00 p.m. (no weekends, only one holiday per year)
  • Meaningful Impact: Be the welcoming face and voice of York General!
  • Supportive Team: Collaborate with an experienced, close-knit Business Office team
  • Award-Winning Workplace: Proudly named Modern Healthcare Best Place to Work for 13 consecutive years
  • Comprehensive Benefits: Competitive pay and a full benefits package

What You'll Do

In this customer-facing role, you will support daily operations and ensure a smooth experience for patients and visitors by:

  • Registering all non-emergency patients and verifying information
  • Collecting and entering demographic and insurance details accurately
  • Operating the main hospital phone system and directing calls appropriately
  • Greeting patients and visitors, answering questions, and providing directions
  • Scanning, organizing, and routing patient documentation in a timely manner
  • Processing payments and assisting with basic billing inquiries
  • Supporting daily office operations, including mail distribution and opening/closing procedures

What You'll Bring

  • Great customer service, a positive attitude, and a love of people!
  • High School diploma or equivalent is required
  • Strong computer skills and communication skills
  • Detail-oriented with the ability to multi-task in a fast-paced setting
  • Experience in healthcare admissions, customer service, or multi-line phone systems is preferred but not required. We'll train the right person!
  • Bilingual skills are a plus!

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