Admissions Specialist

About Company:

We’re officially a Great Place To Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place To Work® Certification - based entirely on feedback from our own employees.

Read more here: https://ow.ly/YQ1C50WuRH1

This certification reflects the culture we’ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

• Student Loan Repayment – Available for nurses and therapists.

• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

• Generous PTO – A robust paid time off policy to support work-life balance.

• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don’t just invest in our patients—we invest in our people.

About the Role: Evening 1:30pm-10:30pm

The Admissions Specialist plays a critical role in facilitating the intake and admission process for patients seeking inpatient and residential treatment services within the healthcare and social assistance sector. This position ensures that all prospective patients are accurately assessed for substance use disorders and related healthcare needs, enabling appropriate placement and care planning. The specialist collaborates closely with clinical teams, patients, and families to gather comprehensive information, conduct substance use assessments, and provide clear communication regarding treatment options and admission procedures. By maintaining detailed admissions reporting and documentation, the Admissions Specialist supports compliance with regulatory standards and contributes to the overall quality of care. Ultimately, this role is essential in guiding patients through the initial stages of their treatment journey, ensuring a smooth transition into the care environment that best meets their needs.

Minimum Qualifications:

• High school diploma or equivalent; Associate’s or Bachelor’s degree in healthcare, social work, or related field preferred.
• Experience in inpatient care or residential treatment settings, particularly related to substance use disorder services.
• Knowledge of substance use disorder assessment tools and intervention strategies.
• Familiarity with healthcare documentation standards and admissions reporting requirements.
• Strong interpersonal and communication skills to effectively interact with patients, families, and healthcare professionals.

Preferred Qualifications:

• Certification in substance use disorder counseling or related credential.
• Experience working within healthcare or social assistance organizations focused on behavioral health.
• Proficiency with electronic health records (EHR) systems and admissions management software.
• Training in trauma-informed care and motivational interviewing techniques.
• Ability to work flexible hours to accommodate patient intake needs.

Responsibilities:

• Conduct thorough substance use assessments to determine patient eligibility and appropriate level of care for inpatient and residential treatment programs.
• Coordinate and manage the admissions process, including scheduling intake appointments, collecting necessary documentation, and verifying insurance coverage.
• Maintain accurate and up-to-date admissions reporting and records in compliance with healthcare regulations and organizational policies.
• Collaborate with clinical staff, case managers, and external referral sources to facilitate timely and effective patient admissions.
• Provide clear and compassionate communication to patients and their families regarding treatment options, admission procedures, and program expectations.

Skills:

The required skills such as inpatient care knowledge and substance use disorder expertise are applied daily to accurately assess patient needs and determine appropriate treatment placement. Admissions reporting skills ensure that all patient data is meticulously documented and compliant with healthcare regulations, supporting both clinical and administrative functions. Effective communication and interpersonal skills are essential for guiding patients and families through the admissions process with empathy and clarity. Preferred skills like proficiency with EHR systems and trauma-informed care enhance the specialist’s ability to manage patient information efficiently and provide sensitive, patient-centered support. Together, these skills enable the Admissions Specialist to facilitate seamless admissions that contribute to positive patient outcomes and organizational success.