ADMISSIONS SPECIALIST

The Admissions Specialist is the primary person responsible for screening referrals and completing admissions to the Children’s Crisis Residences when on shift. This role is responsible for filing paperwork as well as quality assurance initiatives related to the admissions process. This position is scheduled to best accommodate the volume of referrals received and admissions, i.e., weekday evenings. Overtime opportunities are available. The Admissions Specialist role requires an individual with a diverse skillset who is process-oriented and appreciates a varied set of responsibilities in their day-to-day work. A strong grasp of, and dedication to, the mission of Elmcrest and the Children’s Crisis Residences is a must.

Responsibilities:

• Manage the referral hotline and conduct referral screenings.

• Schedule admissions appointments.

• Coordination of admissions with co-workers ensuring families are welcomed to the Children’s Crisis Residences in a warm, conscientious, and timely manner.

• Review of admission paperwork to ensure fidelity to regulation and policy.

• Clerical duties related to referrals and admissions.

• Collaboration with the leadership team of each Children’s Crisis Residence.

• Other Duties as Assigned: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Elmcrest’s Core Values & Competencies:

• Honesty: Act with integrity and behave in a manner consistent with our policies, Code of Conduct and any regulatory and ethical guidelines. Utilize practices and techniques professionals train to interact with children, families and co-workers appropriately.

• Willingness to Learn: Open to new experiences and learning new skills and information that can improve professional development, progressive work environments and support the mission of Elmcrest.

• Dedication to Purpose: Display the necessary passion and empathetic abilities to serve the Elmcrest mission. Committed to improve the lives of children and families.

• Social Concern: Value human dignity and have respect for others. Actively seek out diverse approaches and points of view.

• Self-Examination: Systemically observe, analyze and utilize self-reflection to improve actions or results. Listen to constructive feedback and concerns and maintain positive relationships in the workplace.

Competencies:

• Excellent attention to detail.

• Solid verbal and written communication skills.

• Ability to prioritize in a fast-paced environment.

• Experience with Electronic Health Records (EHR) systems.

• Strong knowledge of MS office, including Excel and Word.

• Knowledgeable of privacy and confidentiality standards in healthcare, i.e., HIPPA.

• Required Education and Experience:

• Bachelor’s Degree related to human services (e.g., sociology, psychology, social work, human development), preferred.

• One year of experience with referral and/or admissions processes, preferred.

Essential Job Qualifications:

• Ability to lift 25 pounds without assistance.

• Ability to sit, squat, crouch and stand for elongated periods of time.

• Ability to lift arms over head in upward reaching motion.

• Ability to walk up and downstairs up to several times per day.

• Valid driver’s license and auto insurance, free from major infractions and deemed acceptable to our insurance carrier.

• Varying levels of travel as determined by departmental needs may be required with this position.