Role: Advance Business Process and QA Consultant for Utility Billing and CIS Implementation
Location: Houston, TX - (Hybrid)
Contract
JD:
-
Working closely with stakeholders to configure, deploy, and optimize utility billing and customer information system (CIS) capabilities
-
Strong understanding of utility billing processes, rate structures, and regulatory compliance.
-
Hands-on functional and business process experience with platforms (e.g., Oracle Utilities, vxRetail, SAP IS-U, Open Smartflex).
-
Translate complex utility rate structures (e.g., time-of-use, tiered, demand-based) into systems billing configurations.
-
Collaborate with client teams across billing, operations, IT, and customer service to ensure successful CIS integration.
-
Manage interval data ingestion and processing workflows, ensuring accuracy and compliance with regulatory standards.
-
Document functional specifications, process flows, and configuration guides.
-
Stay current on product updates and utility industry trends to advise clients effectively.
-
Experience with interval data processing and smart meter integration
-
Familiarity with EDI, mobile workforce management, and customer self-service portals.
Graphic Design Consultant Web Development & Analytics Consultant