GOVERNMENT OPERATIONS CONSULTANT II

Requisition No: 859756

Agency: Agriculture and Consumer Services

Working Title: GOVERNMENT OPERATIONS CONSULTANT II - 42000597 1

Pay Plan: Career Service

Position Number: 42000597

Salary: $52,954.72 - $54,543.32

Posting Closing Date: 09/02/2025

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FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES

DIVISION OF ADMINISTRATION
DIRECTOR’S OFFICE

MINIMUM REQUIREMENTS:

A bachelor’s degree from an accredited college or university in business administration, economics, strategic management, statistics, industrial-organizational psychology, or organizational management and three (3) years of professional experience in systems analysis, management analysis, program planning, program research, program evaluation, engineering or administrative work.

A master’s degree from an accredited college or university can substitute for one (1) year of the required experience.

Professional or nonprofessional experience as described above can substitute on a year-for-year basis for the required college education.

Requires possession of a valid Class E driver license.

Please Note: There will be a standard numerically based work sample administered with an established minimum required passing score to all eligible candidates in order to move to the next phase of consideration as part of the hiring process for this position.

***ATTENTION CANDIDATES***

To be considered for a position with the Florida Department of Agriculture and Consumer Services:

• All fields in the Candidate Profile must be completed (an attached resume is not a substitution for the information required on the candidate profile).
• Work history, duties and responsibilities, hours worked, supervisor, and formal education fields, etc. must be filled out to determine qualifications for this position.
• Responses to Qualifying Questions must be verifiable in the Candidate Profile.

The Florida Department of Agriculture and Consumer Services values
and supports employment of individuals with disabilities. Qualified
individuals with disabilities are encouraged to apply.

ADDITIONAL REQUIREMENTS:

Occasional travel required.

NOTES:

To maintain fairness and integrity in our hiring process, the use of Artificial Intelligence (AI) tools to answer qualifying questions or participate in interviews is strictly prohibited. Applicants must provide their own, authentic responses during all stages of the evaluation and recruitment process. Any candidate found using AI to assist in their answers will be disqualified from consideration.

Successful applicants must pass a background screening, including fingerprinting, as a condition of employment.

JOB DUTIES:

This position performs complex administrative work with regional and statewide impact. Requires independent thought and judgment in support of department programs and activities. Reports to Training and Research Manager-SES and provides technical presentations to internal and external customers as requested.

Reviews and examines business processes and systems within the department to ensure compliance with state and federal laws, agency rules, policies and/or procedures. Uses data models as a communication tool and assists customers in organizing work flow activities and developing business strategies. Assists in developing solutions to increase process efficiencies and communications between users. Develops and implements best management practices relating to business process excellence. Conduct and interpret statistical analyses for business process excellence (BPE) projects.

Collaboratesrole for providing facilitation services regarding organizational development to the department and external customers consisting of focus groups, listening sessions, brainstorm meetings, assessments, information interviews, etc. Assists in the development of strategic planning best management practices and the implementation of the practices throughout the department. Developsand deploys measurable criteria to evaluate the effects of change initiatives in relation to the department’s strategic plan. Monitors the execution of change initiatives and provides reported findings in a timely and efficent manner that meets the needs of the customer.

Conducts surveys for the department to include development, management, result stratification and subsequent reporting.

Consults with department managers in sop development.

Performs other related duties as assigned.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to be proactive and a self-starter.
• Ability to problem solve and think independently and analytically.
• Exhibit excellent oral, written, public speaking and facilitation communication skills.
• Knowledge of business analysis, Quality Assurance, and workflow tools and/or practices.
• Knowledge and skills with project management methodologies and to be detail-oriented.
• Knowledge of risk-based management approaches.
• Ability to plan, organize and support program activities
• Ability to respond quickly to changing priorities/deadlines
• Ability to work well in a high-volume and fast-paced teamwork environment
• Ability to prioritize and manage multiple tasks
• Ability to manage general office needs and activities (filing, copying, etc.)
• Ability to learn and develop new skills within the work environment.
• Ability to work beyond a normal eight-hour day in order to accomplish necessary program objectives
• Ability to carry, load, transport, and set up audio/visual resources, and other items weighing up to 40 pounds.
• Intermediate to advanced skill level with each of the following software: Microsoft Office Suite programs including Word, PowerPoint, Excel, Outlook and Visio; Minitab or other statistical software.
• Skill with preparing, editing and proofing written materials.

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision and other supplemental insurance options;
• Retirement plan options, including employer contributions (For more information, please visit www.myfrs.com;)
• Flexible Spending Accounts;
• Tuition waivers;
• And more!

SPECIAL NOTES:

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement.