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The Advanced Practice Clinician provides care via telehealth five days per week and serves on an as-needed basis as support to the centralized follow-up team. PPGP requires all staff members, including those who do not serve in patient-facing roles at our health centers, to work onsite at one of our facilities once per week to facilitate meetings and promote teamwork. As a result, the telehealth APC work schedule allows for work to be performed four days per week at a remote work site and one day per week onsite at the health center closest to their residence.
The APC will function as a provider of medical services for PPGP patients seeking remote care. This position provides direct care to patients seeking family planning, gender affirming care, and primary care. The APC works to assess the clinical needs of patients, in compliance with our medical standards & guidelines, including ordering, interpreting, and recording results of clinical tests. Prescribes medications and makes recommendations for other forms of treatment, including birth control.
As a member of the follow-up team, the APC works in conjunction with providers across the affiliate to ensure continuity of high-quality patient care by overseeing, executing and managing the follow up plans of care for all services provided at PPGP, thus ensuring an excellent patient experience. An unencumbered multi-state APC license is required for this position to allow for provision of services in the states in which PPGP operates; if APC does not currently have MSL, one must be obtained within 30 days of hire.
Essential Job Functions – Patient Care
Fully committed to Planned Parenthood’s mission to support the rights of individuals regarding family planning and reproductive health care.
Provides quality health care services including exams, diagnosis, treatment, education and counseling for clients in accordance with PPGP protocols and our Medical Standards & Guidelines.
Serves as a medical resource for other licensed and non-licensed staff, as well as providing leadership in all aspects of comprehensive clinical services.
Secures a complete health history, including gynecologic, contraceptive, medical, surgical, sexual, family health, and psychosocial; and records findings accurately and succinctly.
When applicable, performs physical examinations, with special emphasis on the reproductive system, including breast examinations, pelvic examination, cancer screening tests, diagnosis of sexually transmitted infections (STIs), and other types of more specialized procedures as may be indicated by medical policy.
After observation and approval, provides direct medical care to patients for all core services, including but not limited to family planning services.
Participates in accomplishing performance metrics and customer-focused goals. Provides referrals and assures follow-up.
Performs, orders and interprets diagnostic studies as indicated and permitted by affiliate medical protocols.
Consults with Associate Medical Director and other Clinicians to ensure compliance with standards and guidelines, including the provision of telehealth services via synchronous and asynchronous methods, as permissible.
Provides relevant health instructions to include family planning, nutrition, sexual counseling, and principles of health promotion and maintenance.
Essential Job Functions – Follow-Up Role (PRN)
Run daily follow-up orts from the electronic medical records system (EMR) to identify patients requiring urgent follow-up actions.
Address urgent follow-up plans on the follow-up report with a focus on ER Referrals and Early Pregnancy Complications. Review report to assess all other urgent patient needs.
Address non-urgent follow-up plans that the APC is responsible for including abnormal paps, positive syphilis tests, HIV results, and colpo/leep results.
Review EMR results baskets of providers in all state daily to sign-off on all pap, colpos/LEEP, syphilis/HIV, and beta HCG test results
Start and continue follow-up plans when needed
Notify patients (phone call/letter) of abnormal test results and initiate treatment
Fax referrals/records to health department/specialist when needed
Document patient care and update follow-up plan in EHR
Update care paths when needed
Generate patient letters based on PPGP Centralized Follow-up Team Policy
Task to Follow-up Support to mail letters and notify health department of positive test results
Task Follow-up Nursing when needed, including to schedule a colpo/LEEP or F/U MAB Ultrasound appointment
Work collaboratively with the Centralized Follow Up (CFU) Team and attend CFU team meetings
Ensure compliance with PPFA Medical Standards & Guidelines, and all PPGP medical protocols and policies in treatment and referral of patients.
Required Education and Experience
Preferred Education and Experience
Growth Mindset: People with a growth mindset believe that they can improve their skills and knowledge with effort, which they can apply to improving the organization’s patient care, financial performance, and KPIs. They are more likely to see challenges as opportunities to learn and grow.
Feedback: Regularly gives and receives feedback to improve individual, team, and organizational performance in a manner that creates a culture of trust.
Resilience: Capacity to remain flexible in thoughts, feelings, and behaviors when faced with disruptions, or extended periods of pressure, to emerge from difficulty stronger, wiser, and more able.
Effective Execution
Initiative: Takes proactive steps to improve personal, team, and organizational performance within the bounds of policies and procedures without waiting for direction.
Analyzes Problems and Identifies Solutions: Uses critical thinking to assess challenges, consider diverse perspectives, and develop practical solutions.
Leadership
Coaches and Develops Talent: Shares experience, provides constructive feedback, and encourages reflection to maximize performance and realize potential. Coaches, trains, and guides team members to foster learning and personal growth.
Motivate Others: Conveys a sense of purpose and enthusiasm that engages others and creates an environment where people are inspired to do their best.
Diversity, Equity, and Inclusion: Demonstrates a commitment to equity and inclusion through observable behaviors, setting the example for others, and participating in affiliate initiatives. Engages in personal and professional development on issues related to diversity, equity and inclusion.
Promotes Teamwork
Lifts People Up: Encourages and empowers colleagues, fostering a positive and collaborative environment.
Collaborates with Others: Works effectively with others to achieve shared goals through communication, valuing diverse perspectives, and contributing to collective success.
Fosters Communication: Promotes open, honest communication to ensure clarity, trust, and alignment toward shared goals.
Sets the Example
Personal Accountability: Takes responsibility for actions, decisions, and performance to ensure reliability and support team success. Acknowledges mistakes and takes steps to resolve them. Follows through on commitments.
Demonstrates Integrity: Values and attends to rules, policies, and procedures and adheres to formal codes of conduct and informal, yet widely accepted, social standards.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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