Advancement Services Analyst

Position Summary

Essential Functions

• Maintain the accuracy and integrity of donor and constituent records in Raiser’s Edge and Raiser’s Edge NXT.
• Develop and maintain a reporting calendar/dashboard to manage list requests and workflow.
• Generate queries, lists, and reports to support advancement leadership, fundraisers, and campus stakeholders.
• Cross-train with the Director of Advancement Services on financial and campaign reporting, including reconciliation with the Business Office.
• Implement data entry standards, workflows, and cleanup processes to ensure quality and consistency.
• Manage annual updates of organizational lists (e.g., board members, government officials).
• Configure and update security settings in Raiser’s Edge as directed.
• Conduct prospect research using Research Point and other resources to support gift officer portfolios and pipelines.
• Serve as backup for gift processing and receipt generation, as needed.
• Stay current on Raiser’s Edge NXT developments and participate in training opportunities.
• Provide technical support and training for advancement staff and collaborate with other departments as needed.
• Leverage Raiser’s Edge to support communications across multiple channels (email, social media, events, forms).
• Assist with advancement events, including preparation and staffing.
• Deliver accurate, timely, and complete work across all assigned tasks.
• Maintain donor confidentiality and comply with university policies, CASE standards, and data governance practices.

• Demonstrate a commitment to serving and inspiring students and colleagues in a context of a Christian University, integrating your Christian faith into your role and responsibilities.
• Embrace the mission, vision, and values of Fresno Pacific University, affirm the FPU Faith Expectations (Download PDF reader), and support the ideals and practices articulated in "The Fresno Pacific Idea”
• Uphold and advance Fresno Pacific University’s commitment to Christ-centered higher education, holistic student development, and serving diverse communities.
• Complete tasks timely with work that is comprehensive, complete, and accurate
• Communicates clearly, listens attentively, and seeks to understand others
• Collaborates productively with colleagues of varying skillset
• Other job duties as assigned

Qualifications

• Minimum 3 years of experience in Raiser’s Edge/NXT or similar CRM system, including queries, list generation, data cleanup, imports, and communications.
• Strong attention to detail with the ability to manage multiple projects and deadlines.
• Excellent communication and interpersonal skills.
• Collaborative team player with a professional and service-oriented approach.

• 5 years of experience in Raiser's Edge/NXT or similar CRM system.
• Experience in higher education or nonprofit advancement.
• Experience with Blackbaud Research Point.

• Indoors in a normal office environment with little exposure to excessive noise, dust, fumes, vibrations, and temperature changes at least eighty percent (80%) of the time.
• Frequent computer use at a workstation, up to eight hours per day.
• Frequently work at a fast pace with unscheduled interruptions.
• Drive personal or University vehicles to appointments.
• Public contact position requiring professional apparel, personal hygiene, and grooming.

• This position typically functions indoors in an office environment with light to moderate noise associated with business office equipment. The position may involve travel for meetings and events.
• While performing the duties of this job, the employee is regularly required to: remain in a stationary position 80 % of the time, be able to move about inside the office to access file cabinets/office machinery etc., operate a computer and keyboard and other office productivity machinery such as calculators/copy machines/printers. The employee is occasionally required to position self to reach items on the floor and in high cabinetry.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 40 pounds. Employee must be able to communicate with others to exchange information including both over the telephone and in-person communication with callers and community members and be able to read a computer screen and paper documents.
• Reasonable accommodations for those with disabilities will be provided in accordance with law.

University Information

$45,780.00 to $53,040 is the annual starting salary for this role and reflects what Fresno Pacific University reasonably expects to pay for this position. Actual compensation may vary based on qualifications, experience, and internal equity. In addition to compensation, FPU offers a competitive benefits package.

This position is based on the Main Campus of Fresno Pacific University in Fresno, CA, but is eligible for remote or hybrid work.

Reserving its rights as a religious institution, Fresno Pacific University is an equal employment opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, sex, age or disability, or other classes protected by applicable law. Committed to excellence and actively supportive of cultural diversity, FPU invites individuals who contribute to such diversity to apply. If you need assistance or an accommodation due to a disability, you should contact FPU’s Human Resources Department at hr@fresno.edu. As a religious institution, the University will administer the equal opportunity employment policy consistent with the Fresno Pacific University statement of faith, the FPU Idea and the University’s governance by the Pacific District Conference of Mennonite Brethren Churches.