Advisor, Software Developer

Advisor, Software Developer – IIB

The Advisor, Software Developer – IIB provides leadership and initiative in a team environment, applying systems thinking principles to enable independent design, coding, testing, and deployment of software. This role supports the Software Development Life Cycle (SDLC), develops prototypes and solutions using diverse technologies, and mentors junior developers while resolving complex technical issues.

Primary Responsibilities

• Encode, test, debug, and document complex software and programs.
• Review, analyze, troubleshoot, and modify core and customized software applications.
• Respond to escalated customer inquiries and resolve complex technical/operational issues.
• Analyze root causes and implement corrective actions for defects and system failures.
• Follow documented SDLC standards and contribute to process improvements.
• Provide consultation on complex projects and serve as a top-level contributor or specialist.
• Serve as point of contact for high-level technical issues and collaborate with senior leadership for resolution.
• Design, develop, test, and support applications using:
  • IBM Integration Bus (IIB), MQ, Message Broker
  • ESQL, Java, EDI, Oracle Database
  • SOAP/REST Web Services, DataPower, API Connect
  • XML, SOA, ESB, and workflow technologies
• Develop technical and conceptual specifications and prototypes to support solution design.
• Configure and integrate interfaces with other application systems; develop data-related files.
• Analyze data, troubleshoot issues, and provide timely root cause analysis and resolution.
• Communicate with end-users and customers to gather and clarify business requirements.
• Develop test plans and support documentation to ensure thorough testing.
• Mentor team members and conduct peer reviews of technical deliverables.
• Develop basic queries for production support troubleshooting.
• Generate reports using queries and PL/SQL; analyze data for insights and issue resolution.
• Provide after-hours or on-call support, including weekends and evenings as needed.

Education and Experience

• Bachelor’s degree or equivalent in Computer Science, Information Systems, or related field.
• Minimum 8 years of relevant software development experience.

Skills and Qualifications

• Excellent verbal and written communication skills.
• Strong understanding of:
  • Java (1.4 and above), JSP, XML
  • Web technologies: HTML, JavaScript
  • Oracle Databases (Oracle 9 and higher), SQL, PL/SQL
• Ability to read, analyze, and interpret technical documentation and business publications.
• Ability to write reports, business correspondence, and procedure manuals.
• Effective presentation skills and ability to respond to diverse customer inquiries.
• Strong problem-solving skills in environments with limited standardization.
• Willingness to learn and adopt professional and industry standards.
• Customer service driven and a collaborative team player.

Requirements, Perks, and Benefits (US – Exempt)

Physical & Cognitive Requirements (With or Without Accommodation)

• Ability to follow policies and procedures.
• Ability to read, write, and interpret information.
• Ability to add, subtract, multiply, and divide.
• Ability to use hands to finger, handle, or feel.
• Ability to sit, walk, or stand for the duration of the shift.
• Must possess visual acuity to perform essential job functions.
• Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
• Ability to lift/carry items up to 50 pounds.

Equal Opportunity Employer

FedEx Supply Chain, Inc. is an Equal Opportunity Employer, including veterans and individuals with disabilities.

• Know Your Rights
• Pay Transparency
• Family and Medical Leave Act (FMLA)
• Employee Polygraph Protection Act

E-Verify Program Participant

Federal Express Corporation participates in the Department of Homeland Security U.S. Citizenship and Immigration Services’ E-Verify program (for U.S. applicants and employees only). Please click below to learn more:

• E-Verify Notice (bilingual)
• Right to Work Notice (English) / Spanish

FedEx Supply Chain is committed to providing access, equal opportunity, and reasonable accommodation for qualified individuals with disabilities in its application procedures, hiring, and other terms and conditions of employment. To request a reasonable accommodation, please contact FSC.TalentAcquisition@fedex.com.

Perks and Benefits at FedEx Supply Chain (FSC)

• Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
• Tuition reimbursement program
• Holiday pay and accrued paid time off programs offering both Vacation and PTO
• Medical, dental, vision, and voluntary benefits available on day one
• Basic life insurance
• Basic AD&D coverage
• Supplemental Life and Supplemental AD&D
• Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
• Paid parental leave for both moms and dads
• Paid bereavement and jury duty

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate’s work experience.

Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.