We are searching for a well-organized and experienced Medical Aesthetic Receptionist- Arabic speaker with a background in healthcare to join our front office team. This role is critical in ensuring a smooth patient experience and efficient clinic operations.
Key Responsibilities:
- Greet and assist patients in a courteous and professional manner.
- Manage patient registration, appointment scheduling, and follow-ups.
- Verify insurance details and eligibility; assist with billing and claim submissions.
- Collect payments and issue receipts for consultations and procedures.
- Maintain accurate patient records and update information as required.
- Coordinate with medical staff to ensure timely patient flow.
- Answer phone calls, respond to inquiries, and provide information about services.
- Maintain cleanliness and organization of the reception area.
- Ensure confidentiality of patient records in accordance with clinic policies and regulatory requirements.
Requirements:
- Excellent communication and customer service skills.
- Ability to handle multiple tasks and remain professional under pressure.
- Minimum 2 years of experience in a medical or healthcare reception/front desk role.
- Strong knowledge of insurance processes, billing systems, and claim handling.
- Proficiency in using clinic management software and MS Office applications.
- Fluent in English (Arabic is an advantage).
Job Type: Full-time
Application Question(s):
- Do you have a notice period, and how soon will you be able to join?
Experience:
- healthcare: 1 year (Required)
Language:
- Arabic & English (Required)