Affiliate Manager II

Who You Are

You are a detail-oriented and proactive team member who enjoys working in fast-paced environments. You are eager to learn about affiliate marketing, performance tracking, and customer growth strategies.You are comfortable executing tasks, following playbooks, and supporting affiliate partners with day-to-day needs. You take ownership of your responsibilities, communicate clearly, and are open to feedback to continuously improve.

Affiliate Support & Execution

• Support the management of affiliate partners by assisting with day-to-day communication and follow-ups

• Respond to affiliate queries and provide timely support based on defined processes and guidelines

• Help onboard new affiliates and ensure they understand basic platform usage and workflows

Campaign & Activity Execution

• Assist in executing outreach campaigns, including email follow-ups and engagement efforts

• Support activation of affiliates by following defined playbooks and engagement strategies

• Help maintain consistent communication with assigned affiliates to ensure ongoing engagement

Performance Tracking & Reporting

• Track affiliate activity and maintain accurate records in CRM and internal tools

• Support reporting by updating dashboards and sharing basic performance insights

• Flag any performance gaps or issues to the manager for further action

Pipeline & Process Management

• Ensure timely follow-ups on leads, trials, and affiliate interactions as per defined SLAs

• Maintain hygiene of CRM data and ensure all activities are logged accurately

• Follow established workflows and prioritize tasks based on team guidance

Collaboration

• Work closely with internal teams such as Customer Success, Marketing, and Support to resolve affiliate queries

• Participate in team meetings, training sessions, and coaching discussions

• Implement feedback from managers and contribute to continuous improvement

Experience/Education/Certifications Required:

• Bachelor’s Degree or equivalent SaaS experience required.

• Minimum 2-5 years of experience in affiliate marketing, partnership management, performance marketing, or a closely related field with direct responsibility for revenue-generating partner portfolios.

• Proven track record managing high-value affiliate or influencer portfolios with measurable trial generation and/or revenue growth.

• Deep expertise in marketing funnel strategy: landing pages, email sequences, paid media, content marketing, and conversion rate optimization.

• Experience managing paid endorsement or sponsorship contracts including negotiation, deliverable tracking, and ROI analysis.

• Strong data fluency—comfortable with trial pacing, forecasting models, KPI dashboards, and translating numbers into strategic decisions.

• Experience with CRM systems and affiliate tracking platforms and analytics tools .

• Exceptional communication skills—able to provide clear, strategic counsel to high-profile partners including KOLs, celebrities, and influencers who operate at scale and expect proactive, rapid engagement.

• HighLevel platform experience or equivalent all-in-one SaaS marketing platform knowledge strongly preferred.

EEO Statement:

At HighLevel, we value diversity. In fact, we understand it makes our organization stronger. We are committed to inclusive hiring/promotion practices that evaluate skill sets, abilities and qualifications without regard to any characteristic unrelated to performing the job at the highest level. Our objective is to foster an environment where really talented employees from all walks of life can be their true and whole selves, cherished and welcomed for their differences, while providing awesome service to our clients and learning from one another along the way!

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.