Confidential Company

<ul><li>Coordinate after-sales service requests by efficiently managing customer inquiries and ensuring timely responses.</li><li>Maintain accurate records of customer interactions and transactions in the CRM system to facilitate seamless follow-ups.</li><li>Monitor warranty claims and service agreements, ensuring compliance with company policies and timely resolution.</li><li>Facilitate the return and exchange processes by coordinating logistics and communication with customers.</li><li>Assist in the development of after-sales policies and procedures to streamline operations and improve service quality.</li></ul><br/>

Acting as a key link between customers and service teams, the after sales coordinator ensures smooth handling of service requests, warranty claims, and product returns. By maintaining detailed CRM records and improving after-sales processes, this role helps boost customer satisfaction while shaping high-quality support operations.

after sales coordinator

Customer Service

CRM Management

Warranty Claims Processing

Logistics Coordination

After-Sales Service

Communication Skills

Policy Development

Data Entry

Problem Solving

Time Management

Join Confidential Company and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

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