Aftersales Engineer (with Die Casting or Injection Molding Machines Experience)

Job Summary:
We are looking for skilled and customer-oriented Aftersales Engineers to support our clients in the die casting and injection molding industries. This role focuses on machine installation, troubleshooting, maintenance, and technical support. You will act as a key point of contact for customers after equipment delivery, ensuring high levels of satisfaction and machine performance.

Job Responsibilities:
1. Develop and maintain strong relationships with new and existing customers in die casting and injection molding sectors.
2. Identify potential clients and promote company machinery through direct visits, technical presentations, and consultations.
3. Provide customized technical solutions and detailed product introductions based on customer needs.
4. Support the entire sales cycle from lead generation, quotation, negotiation, and contract signing to order fulfillment and after-sales follow-up.
5. Collaborate with internal technical and project teams to support machine demonstrations, testing, and process optimizations.
6. Conduct market research to gather insights on industry trends, customer feedback, and competitor activity.
7. Regularly report on sales activities and performance (weekly/monthly).
8. Represent the company at industry exhibitions, promotional events, and customer visits.

Job Requirements:
1. Bachelor’s degree in Mechanical, Electrical, Industrial Engineering, Business, or related fields.
2. Minimum 3 years of experience in industrial machinery sales, preferably in die casting, injection molding, or related manufacturing industries (e.g., automotive, plastic products, toy manufacturing).
3. Solid understanding of die casting and injection molding machines and their peripheral equipment.
4. Excellent communication, presentation, negotiation, and project management skills.
5. Ability to foster teamwork and prioritize tasks effectively.
6. Proficiency in English and Turkish (additional languages are a plus).
7. Willingness to travel domestically and internationally.
8. Valid driver’s license.

What We Offer:
* Competitive compensation and benefits;
* Wide career development space and systematic training opportunities;
* A positive, open and inclusive work environment;
* An international team culture that encourages innovative thinking and personal growth.

Job Type: Full-time

Pay: 40,000.00TRY - 80,000.00TRY per month

Application Question(s):

• Do you have hands-on experience in aftersales, technical support, or field service—preferably with die casting or injection molding machines?
• Do you have strong understanding of industrial machinery, hydraulic/pneumatic systems, and electrical/control systems？
• Are you able to read and interpret technical drawings, wiring diagrams, and machine manuals?
• Are you fluent in English and Turkish?
• Are you willing to travel frequently (domestically and internationally)?
• Do you have valid driver’s license?