Agency Assistant

Overview:

Hierographx is seeking a dependable, highly organized Agency Assistant to support day-to-day operations across departments. This is an entry-level, in-office role.

While the position includes general administrative tasks such as answering phones, greeting clients, and managing office supplies, it extends far beyond a traditional front desk role. The ideal candidate is friendly, detail-oriented, and eager to learn. This is a strong starting point for someone interested in building a career in digital marketing.

This is a hands-on opportunity to contribute meaningfully across departments while building foundational skills that can grow into a long-term career within our agency.

You’ll assist project coordinators in organizing and tracking tasks, support the sales team with client follow-ups and scheduling, and contribute to the overall efficiency of our internal systems. The right candidate will be proactive, professional, and able to adapt quickly to shifting priorities.

About Hierographx:

Hierographx is an award-winning digital agency specializing in website design, app development, and online marketing. We work with clients across industries - locally and globally - to deliver custom, results-driven digital solutions.

We’re fast-moving, collaborative, and always learning. Our team is full of curious minds, quick thinkers, and people who genuinely love working together.

Our Core Values:

• Embrace Challenge
• Embody Transparency, Honesty & Integrity
• Work Hard & Smart
• Attend to Details Consistently
• Continue Improving Skills & Knowledge
• Be a Team Player

Key Responsibilities:

Operational & Administrative Support

• Answer phones and greet office visitors professionally
• Keep the office space organized and stocked with necessary supplies
• Retrieve mail, manage errands, and support internal scheduling needs
• Assist any team member with general support tasks as needed
• Help leadership team with administrative tasks such as reports, presentations, or conducting light research

Project & Marketing Support

• Assist Project Coordinators in maintaining tasks and timelines
• Monitor internal communication channels to ensure follow-through
• Aid Project Coordinators with written website content
• Schedule and publish pre-written blogs and social media posts
• Maintain content calendars and track scheduled posts across platforms
• Oversee light ad updates or monitoring in Meta Ads Manager
• Help Project Coordinators support SEO efforts

Sales Support

• Assist in monitoring inbound leads
• Follow up with leads and schedule discovery calls
• Maintain records of outreach and assist with CRM activity
• Gain a working knowledge of services and respond to basic client questions

Content Coordination

• Work with contract writers to assign blog and web content based on project needs
• Help develop blog topics and content direction in line with client goals and brand voice
• Review submitted content for tone, grammar, and clarity
• Coordinate content edits and revisions with writers

Qualifications

• Strong written and verbal communication skills
• Friendly, confident, and professional demeanor
• Exceptional organization and attention to detail
• Able to manage multiple priorities at once
• Familiarity with Google Workspace (Docs, Sheets, Calendar, Gmail, etc.)
• Comfortable navigating new platforms and digital tools
• Willing to ask questions, take feedback, and work collaboratively
• Available full-time, on-site at our Saginaw office

This Role Is a Good Fit If You…

• Are serious about pursuing a career in digital marketing
• Want real exposure to the way a professional digital agency runs
• Take ownership of your work and follow through without needing reminders
• Want to learn - not just be told what to do
• Show initiative, curiosity, and a willingness to help wherever it’s needed
• Communicate clearly, stay organized, and enjoy supporting a team
• Understand that no task is beneath you when you’re helping a business grow

Job Type: Full-time

Pay: $15.00 - $17.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Ability to Commute:

• Saginaw, MI 48638 (Required)

Work Location: In person