Agency Support Administrator

About Us
We are a growing, fast-paced insurance agency looking for a detail-oriented and motivated Agency Support Administrator to support our internal operations, systems, and carrier relationships.

Position Overview
The Agency Support Administrator plays a key role in supporting day-to-day technology and operational tasks across the organization. This role works closely with leadership, accounting, and service teams to manage system access, carrier/vendor relationships, compliance processes, and reporting.

Key Responsibilities

• Manage carrier and vendor login access (add/remove users, bi-annual audits)
• Maintain commission access for accounting systems
• Process and track producer carrier appointments (including CT requirements)
• Handle Power of Attorney (POA) requests, submissions, and revocations
• Update producer-company codes in internal systems
• Assist with LexisNexis appointment tracking
• Manage licensing renewals and continuing education requirements
• Audit and correct agency data (names, addresses, terminated producers)
• Support internal reporting and operational workflows

Qualifications

• High school diploma required; associate degree or coursework in IT, Business, or related field preferred
• Basic understanding of computer systems, databases, or internal platforms
• Strong attention to detail and organizational skills
• Self-starter with the ability to manage multiple tasks and priorities
• Ability to follow procedures and handle sensitive information responsibly

Pay: $40,000.00 - $50,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person