Agent- CSR

Job Title: Customer Service Representative (CSR)

Job Type: Full-Time

Job Description:
We are seeking motivated and customer-focused Customer Service Representatives to join our growing team. The ideal candidate will handle inbound and outbound calls, assist customers with inquiries, provide accurate information, and ensure a positive customer experience.

Responsibilities:

• Handle inbound and outbound customer calls professionally.
• Resolve customer inquiries and concerns efficiently.
• Maintain accurate records of customer interactions.
• Follow company policies and quality standards.
• Meet daily and monthly performance targets.
• Provide exceptional customer service at all times.

Requirements:

• Excellent English communication skills.
• Basic computer proficiency.
• Strong problem-solving and interpersonal skills.
• Ability to work in a fast-paced environment.
• Previous call center experience is preferred but not required.

Benefits:

• Competitive salary package.
• Performance-based incentives.
• Career growth opportunities.
• Professional training and development.

**Why Join Strive BPO ?

• Earn a high salary with an attractive commission structure.
• Access opportunities for internal promotions and career development.
• Enjoy recognition, performance-based incentives, and a supportive culture.

Timings: 6PM to 4AM

**Location

3rd Floor, Above Bank Alfalah, Saidpur Road,Block E, Asghar Mall Scheme, Rawalpindi

How to Apply?

*Send your CV/Resume via WhatsApp to 0332-0070580

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Work Location: In person