Agile Business Analyst

Position: Agile Business Analyst
Location: St. Paul, MN (HYBRID- 2 days WFH, 3 days onsite)
Schedule: Monday-Friday, 8:00AM-5:00PM (Full-Time)

Who We Are:
West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Flooring, Windows, and Doors. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Our Digital Product Development team, Lighthouse Studio, plays a key role in driving forward our mission of Bringing Happiness to Every Home® by taking accountability over the inception and execution of ideas that will revolutionize the home remodeling industry.

Purpose of Position:
As an Agile Business Analyst at West Shore Home, you will interact with departments across the company to deliver customer-facing digital products. This includes identifying and executing high impact improvements that unlock new product opportunities and ensure the reliability, predictability, maintainability, and scalability of our digital product portfolio.

Key Role Accountabilities:

• Analyze and translate complex use cases and issues into clear User Stories to address business needs, and document stakeholders, assumptions, key dates, milestones, risks, and acceptance criteria in JIRA for ongoing project management.
• Proactively build and nurture relationships with cross-functional stakeholders, thoroughly analyzing and understanding business requirements, processes, functional needs, cross-functional dependencies, and system capabilities on a global scale in order to translate those business needs into technical requirements.
• Establish the team’s “Definition of Ready” (or checklist of requirements for all user stories) and ensure all user stories meet those requirements and can be moved into development.
• Engage cross-functional stakeholders to identify and clarify project requirements, facilitate feedback sessions, and manage feedback and questions regarding system enhancements and improvements.

Minimum Requirements:

• Must be authorized to work in the United States without requiring current or future employer-sponsored work authorization. The company does not and will not sponsor employment visas.
• 2 + years of experience in business process documentation or agile business analysis.
• Proficient with creating process and system maps, requirements documentation, and related artifacts.
• Experience with industry standard agile software tools (e.g., Jira) and documentation tools (e.g., Confluence).
• Success working in a team environment on multiple projects with changing priorities. Motivated self-starter that can complete direct and self-guided tasks.

Benefits:

• Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
• 401(k) Retirement Plan with company match
• HSA plan with company match
• Paid holidays and paid time off (PTO)
• Employee Referral Program
• Employee Discount Program
• Paid training and unlimited professional growth potential

Please note: Applicants must be authorized to work in the United States at the time of their application on a full-time basis. The Company will not sponsor applicants for work visas.

Compensation:

• The approximate salary range for this position is $85,000-$120,000 annually. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation’s top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home® and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: https://westshorehome.com/community/
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It is the policy of West Shore Home to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All employees are subject to a pre-employment screening process including a background check and drug screen. In addition, we will provide reasonable accommodations for qualified individuals with disabilities. If you require reasonable accommodation in completing the application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to your recruiter.