Agile Implementation Project Manager

Role Purpose

The Agile Implementation Project Manager is responsible for end-to-end ownership of customer projects after sales closure. The role ensures that delivery-only and delivery-with-installation projects are executed efficiently, on time, and with a consistent customer experience.

Key Objectives

- Ensure smooth handover from Sales to Execution

- Act as the single customer focal point during implementation

- Deliver projects within agreed timelines and scope

- Reduce post-sale escalations and execution risks

- Free Sales teams from operational responsibilities

Key Responsibilities

- Receive and validate formal handover from Sales using approved handover checklist

- Confirm project scope (delivery-only or delivery + installation)

- Develop and manage project execution timelines

- Coordinate logistics, installation, lab, and vendor activities

- Serve as the primary communication interface with the customer during implementation

- Monitor milestones, dependencies, and risks

- Proactively escalate issues to prevent delays

- Ensure customer acceptance and sign-off upon completion

- Coordinate transition to warranty, service, or support teams

- Update project status in ERP or project tracking tools

Job Types: Part-time, Temporary
Contract length: 6 months