AI Automation Lead

Job Description:

· 5+ years’ experience performing Production Support for Mission Critical, high performance applications (Customer Care, Retail and eCommerce customer/agent facing application experience preferred)

· Experience using Docker, Kubernetes and Microsoft Azure Cloud, UNIX, Networking and troubleshooting knowledge

· Experience with Application & Infrastructure Performance Monitoring tools like Dynatrace

· Experience with Application Log Analytics tools like Elastic

· Experience with visualization tools like Kibana and Grafana. EFK stack experience preferred

· Creation of Dashboards on Dynatrace, ELK and Grafana

· Debugging java log, debugging microservices log

· Experience in Relational & NoSQL databases like Oracle & Cassandra

· Experience with Site Reliability Engineering preferred

Generative AI and Workflow Automation skills:

· Demonstrated experience leveraging AI driven tools for automating end to end operational workflows

· Demonstrated experience using Text Generative & Code Generative AI Models

· Automation, Gen AI & Agentic Workflow Technical Skills to include

· GPT 4o LLM - Advanced

· LangGraph and LangChain

· Google DialogFlow(Api.ai)

· Google Vertex

· Databricks, Spark, Snowflake

Job Type: Contract

Pay: $60.00 - $70.00 per hour

Expected hours: 40 per week

Work Location: In person