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AI Engineer
About Contour
Contour Software
has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years.As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers.
What started as an R&D & Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore & Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!
The Division:
Jonas Software is the leading provider of enterprise management software solutions in 17 vertical industries. Within each vertical market, Jonas boasts a group of market-leading brands, all of which are respected and longstanding leaders within their own domain. Jonas is an operating group of Constellation Software Inc. (CSI) - publicly traded on the Toronto Stock Exchange under the ticker symbol CSU. Constellation Software Inc. acquires, maintains, supports, and enhances software systems for life. This position is part of our Jonas Club ERP's global R&D team. Worldwide, over 2,200 clubs in more than 17 countries with memberships ranging from 100 to 20,000 utilize the Jonas Club ERP software to build and enrich member relationships, increase revenues, and decrease costs.
The Position:
We are seeking an AI Engineer with real-world production experience to design and deploy AI-driven capabilities within a software platform. This role focuses on building LLM-powered and agentic systems that move beyond conversational interfaces to autonomously perform structured tasks.
You will work on integrating modern AI capabilities into existing systems, with an emphasis on reliability, scalability, and real business impact. The successful hire will work from the Contour Software Karachi office as part of the resource-center team that is an extension of the division-based R&D department.
JOB RESPONSIBILITIES:
- Design and implement LLM-based and agentic AI systems capable of multi-step reasoning and task execution
- Build orchestration logic for tool-using agents (function calling, workflows, decision logic)
- Develop and optimize prompting strategies for structured and unstructured outputs
- Implement document ingestion and extraction pipelines (e.g., PDFs, semi-structured data)
- Integrate AI systems with backend services, APIs, and data sources
- Handle production concerns such as:
- Error handling and fallback strategies
- Latency and cost optimization
- Monitoring and iteration based on real usage
- Collaborate with engineering and product teams to ship AI features end to end.
JOB QUALIFICATIONS:
- Bachelor’s degree in computer sciences, information systems, or equivalent technical degree; or equivalent combination of education and experience.
- 3+ years of professional software development experience, including hands-on experience delivering LLM-based features to production
- Strong proficiency in Python and C#
- Experience working with Azure OpenAI or similar managed LLM platforms
- Practical experience with:
- Prompt engineering
- Tool/function calling
- Structured output generation
- API integration
- Solid understanding of how LLM systems behave in production environments
- Ability to work effectively in an existing codebase and software architecture
- Some experience with agentic or workflow-based AI systems
- Familiarity with Retrieval-Augmented Generation (RAG)
- Excellent English communication skills, both written and verbal, due to frequent interaction with North American team members
Exciting Benefits we offer:
- Market-leading Salary
- Medical Coverage – Self & Dependents
- Parents Medical Coverage
- Provident Fund
- Employee Performance-based bonuses
- Home Internet Subsidy
- Conveyance Allowance
- Profit Sharing Plan [Tenured Employees Only]
- Life Benefit
- Child Care Facility
- Company Provided Lunch/Dinner
- Professional Development Budget
- Recreational area for in-house games
- Sporadic On-shore training opportunities
- Friendly work environment
- Leave Encashment
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We’re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we’ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.
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