AI Engineer

AI Engineer

Location: In Office

Company: Marketopia

Department: Innovation / Operations / Client Services

Reports To: Leadership / Head of AI / CTO

About Marketopia

Marketopia helps MSPs, VARs, and technology vendors grow through marketing, lead generation, sales enablement, and business acceleration. We are investing in practical AI solutions that improve internal productivity, enhance client outcomes, and create scalable new service offerings.

Position Overview

Marketopia is seeking a Mid-Level AI Engineer to design, build, deploy, and optimize AI-powered solutions for both our internal teams and our clients. This role is ideal for someone who has already built meaningful real-world AI workflows and custom agents and is ready to take ownership of more complex use cases across marketing, sales, operations, and customer experience.

The right candidate has hands-on experience creating custom AI agents, automations, and workflow solutions in a marketing or revenue-focused environment. They should be comfortable working with platforms such as GoHighLevel, ChatGPT, Claude, and Microsoft Copilot, and they should know how to translate business needs into reliable, scalable AI solutions.

This is an in-office role for someone who wants to collaborate closely with leadership, support internal departments, and help clients adopt AI in ways that produce measurable business value.

Key Responsibilities

Design, build, and maintain custom AI agents, assistants, and workflow automations for internal and client-facing use cases

Develop AI-enabled solutions that support:

marketing execution

content creation

campaign optimization

lead qualification

sales enablement

reporting and analytics

knowledge management

process automation

Work directly with teams across marketing, sales, account management, operations, and leadership to identify high-value AI opportunities

Build practical solutions using ChatGPT, Claude, Microsoft Copilot, GoHighLevel, and related tools, platforms, APIs, and automations

Improve prompt design, agent logic, structured outputs, testing processes, and workflow reliability

Help architect repeatable AI service offerings that can be used internally and delivered to clients

Support client discovery, implementation, customization, training, and optimization related to AI solutions

Troubleshoot issues, refine results, and continuously improve adoption and performance

Document workflows, SOPs, use cases, and best practices for internal teams and client handoff

Stay current on emerging AI tools, agent frameworks, automation platforms, and practical use cases relevant to marketing and sales

Required Qualifications

3–5 years of relevant experience in AI, automation, marketing technology, solutions engineering, or related technical roles

Proven experience building custom AI agents, AI-powered workflows, or automation systems used in real business environments

Experience with ChatGPT, Claude, Microsoft Copilot, or similar LLM-based tools

Experience with GoHighLevel or similar CRM / marketing automation ecosystems

Strong understanding of how AI can be applied across marketing, lead generation, sales operations, client service, and internal productivity

Ability to move from business requirement to working solution with limited oversight

Strong communication skills and ability to work with both technical and non-technical stakeholders

Strong project management, troubleshooting, and organizational skills

Comfortable in a fast-paced, collaborative, in-office environment

Preferred Qualifications

Experience in a marketing agency, B2B demand generation company, MSP/vendor ecosystem, or similar client-service environment

Familiarity with APIs, webhooks, prompt engineering, retrieval workflows, agent orchestration, and low-code/no-code automation tools

Light scripting or development experience for integrations and workflow customization

Experience delivering solutions to both internal departments and external clients

Understanding of CRM systems, lead funnels, campaign workflows, and revenue operations

Experience evaluating AI output quality, reliability, governance, and business impact

What Success Looks Like

AI solutions are deployed that materially improve efficiency, output quality, speed, and consistency

Internal teams adopt AI tools and workflows successfully in their daily work

Client-facing AI solutions are useful, reliable, and differentiated in the market

New service offerings and automations are implemented in a scalable, repeatable way

AI initiatives are documented, measurable, and aligned with business goals

Ideal Candidate Profile

The ideal candidate is a builder and operator who enjoys solving real business problems with AI. They are beyond the entry level stage and can independently design and implement useful agentic workflows, but they are still hands-on and execution-oriented rather than purely strategic. They understand marketing and revenue operations well enough to build solutions that work in the real world, not just in demos.

About Marketopia LLC

Driving Growth Through Proven Marketing and Sales Solutions: We bring years of tech channel expertise, countless channel relationships and an expert team to work every day. Marketopia’s unique perspective elevates our clients and partners with lead-generating technology and sales enablement solutions, big and small, in local cities and around the globe.