AI Engineer

At Piping Rock, we are leveraging AI and automation to improve how teams work across the business. As an AI Engineer, you will design, build, deploy, and support intelligent systems that streamline workflows, improve decision-making, and unlock productivity across departments including IT, operations, supply chain, finance, customer service, HR, and marketing.
This is a hands-on technical role for someone who enjoys building practical AI solutions that solve real business problems. The ideal candidate has experience developing AI-powered applications, integrating enterprise systems, automating workflows, and working closely with business stakeholders to turn ideas into scalable solutions.
Responsibilities

• Design, build, test, and deploy AI-driven applications, assistants, and automation workflows for business use cases across the organization
• Develop and maintain integrations between internal and third-party systems to support AI and automation initiatives
• Build intelligent workflows using automation platforms, APIs, and custom scripting
• Leverage large language models and related AI tools to improve productivity, communication, reporting, search, and operational decision-making
• Partner with business leaders to identify high-value opportunities for AI implementation and process automation
• Translate business requirements into scalable technical solutions with strong usability and measurable impact
• Develop data pipelines and retrieval workflows to support AI applications, including structured and unstructured data sources
• Implement prompt engineering, evaluation, testing, and monitoring practices to improve output quality and reliability
• Support model deployment, observability, performance tuning, and ongoing maintenance of production AI solutions
• Establish best practices around security, privacy, governance, and responsible AI usage
• Create technical documentation, user guides, and training materials to support adoption
• Collaborate cross-functionally with IT, operations, marketing, finance, HR, and other teams to deliver scalable solutions
• Stay current on emerging AI technologies, frameworks, and enterprise use cases, and recommend practical improvements
• Additional duties as assigned

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, Data Science, or a related field
• 3+ years of experience in software engineering, automation engineering, machine learning engineering, or a related technical role
• Hands-on experience building AI-enabled solutions using tools such as OpenAI, Anthropic, Azure OpenAI, or similar platforms
• Experience with workflow automation platforms such as n8n, Zapier, Make, or equivalent
• Strong proficiency in Python, JavaScript, or similar scripting/programming languages
• Experience working with APIs, web services, JSON, and system integrations
• Understanding of data modeling, SQL, ETL/data pipelines, and working with enterprise data sources
• Experience developing, testing, and supporting production-grade applications
• Strong analytical and problem-solving skills with the ability to simplify complex technical concepts
• Excellent written and verbal communication skills and the ability to work effectively with technical and non-technical stakeholders
• Strong organizational skills with the ability to manage multiple projects and priorities

Preferred Qualifications

• Experience with retrieval-augmented generation (RAG), vector databases, embeddings, and knowledge-based AI systems
• Experience with cloud environments such as Azure, AWS, or Google Cloud
• Familiarity with MLOps, model evaluation, versioning, and monitoring practices
• Experience integrating business systems such as ERP, HRIS, CRM, ticketing, collaboration, or identity platforms
• Experience in a regulated, manufacturing, consumer products, or FDA-governed environment
• Experience building internal copilots, chat interfaces, agent workflows, or business automation tools
• Familiarity with data governance, access controls, and enterprise security standards

What Will Make You Stand Out

• You are a hands-on builder who can move from idea to production
• You understand both the technical and business side of AI adoption
• You can identify inefficient processes and turn them into scalable automation opportunities
• You are comfortable working in a fast-paced environment with cross-functional teams

We proudly offer: Medical, Dental, Vision, 401K with Company Match, Pet insurance and more!

We reward the hard work of our team members with fun and exciting company events, Summer Picnic, Festive Packages, Holiday Celebrations, and associate referral bonuses!

Founded in 2011, Piping Rock Health Products has gone on to win Long Island’s Top Workplaces Award 6 years in a row & securing the spot as Top Supplement Manufacturing Company 2024 by Food Business Review!

Supported by a group of vitamin visionaries with over 40 years of industry experience and a carefully curated team of talented associates. Piping Rock is a global vitamin and supplement manufacturer with an unwavering commitment to creating quality wellness products. We believe that family always comes first, and that the dedication of our associates is the key ingredient to our success.

We are drug free workplace, regulated by the FDA, required to follow Federal Guidelines; therefore in order to start as well as maintain employment, you must be able to successfully clear drug screening processes, which include testing for all illegal substances per Federal Guidelines.

Piping Rock Health Products, INC is an Equal Opportunity Employer.