AI First Full Stack Tech Lead

About the Role

We are seeking a highly skilled AI Tech Lead / Senior Developer to drive the design, development, and integration of agentic AI solutions within Philips’ CRM landscape (Salesforce CRM, Microsoft Dynamics CRM, Conga CPQ, CLM). The role requires a strong foundation in AI/ML, LLMs, and agentic workflows, coupled with solid experience in enterprise-grade application development.

The ideal candidate will combine deep technical expertise (AI/ML, Python, Java, JavaScript, MCP, microservices, React.js) with domain knowledge in CRM and CPQ/CLM to design innovative solutions that improve automation, contract lifecycle management, quoting processes, and customer experience.

Key Responsibilities

• Lead the design and development of agentic AI systems capable of executing autonomous actions across CRM platforms.

• Build and integrate AI/ML and LLM-based models into enterprise applications, leveraging frameworks such as OpenAI, Azure OpenAI, and LangChain.

• Architect and implement MCP (Model Context Protocol) servers and tools to support AI-driven workflows.

• Design AI-driven development and testing frameworks to accelerate innovation.

• Collaborate with CRM teams (Salesforce, Microsoft Dynamics) to align AI solutions with existing CPQ/CLM processes (contract lifecycle, framework contract management, quoting).

• Implement microservices and APIs for seamless integration with enterprise applications.

• Drive MLOps practices for model deployment, monitoring, and lifecycle management.

• Ensure solutions adhere to enterprise-grade security, authentication, and data validation standards.

• Mentor developers and contribute to building a strong AI capability foundation within Philips.

Required Skills & Qualifications

• 6 to 10+ years of experience in enterprise application development.

• Strong programming expertise in:

  • Python, Java, JavaScript (React.js)

  • Spring Boot, Microservices, API Integration, CI/CD pipelines

  • PostgreSQL or other relational databases

• Proven hands-on experience in delivering AI-powered solutions using:

  • LLMs (OpenAI, Azure OpenAI, LangChain)

  • Vector databases, embeddings, semantic search/recommendation systems

  • Designing agentic workflows and AI-driven automation

  • MCP server and tool development

• Experience in AI-driven development and testing.

• Strong knowledge of MLOps practices for model deployment and monitoring.

• Familiarity with CRM domains (Salesforce, Microsoft Dynamics) and CPQ/CLM processes.

• Experience integrating with third-party tools like Conga CPQ, Contract Lifecycle Management systems, and quoting frameworks.

Desirable Skills

• Experience with CPQ/CLM domain implementation projects.

• Knowledge of contract lifecycle management frameworks and enterprise quoting systems.

• Exposure to hyperautomation tools (AI Builder, Power Automate, Flow Builder).

• Prior experience in designing secure and scalable agentic AI architectures.

Why Join Us

• Be part of Philips’ CRM & AI innovation journey to transform sales, contract, and customer engagement processes.

• Work on cutting-edge AI/LLM and agentic workflow solutions with direct business impact.

• Collaborate with a talented global team driving next-gen automation in healthcare and CRM domains.