AI Transformation Media Lead

Our Company: We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! What you'll do...:

• Assess current media processes and identify areas where AI can deliver efficiencies and improved outcomes
• Research and evaluate AI vendors, tools, and partners that can enhance media planning, buying, and reporting
• Develop and execute a roadmap for integrating AI into media operations, including change management strategies
• Establish a problem statement, opportunity goals, baseline data and measures of success for AI-based capabilities and tests
• Serve as a thought leader on AI applications in media, educating and influencing stakeholders across the organization
• Facilitate strategic conversations within the media team and ensure alignment on priorities
• Create structure for media strategy documentation and maintain clarity across planning processes
• Coordinate planning timelines, meeting cadences, and reporting cycles to ensure smooth execution
• Manage cross-functional collaboration and keep projects on track through effective communication and organization

What you'll bring to the team...:

• Bachelor’s degree in a related field or the equivalent through a combination of education and related work experience

• 5+ years of proven experience in media strategy, planning, and execution, ideally within a digital-first environment
• Strong understanding of AI technologies and their application in marketing/media with proven delivery record of AI-based capabilities
• Proven ability to lead initiatives through ambiguity typical of a large-scale business initiative and define path forward
• Excellent project management skills with the ability to manage multiple priorities and stakeholders
• Exceptional communication and facilitation skills; able to lead strategic discussions and influence change
• Comfortable working in a fast-paced, evolving environment with a focus on innovation

It would be even better if you also had...:

• Familiarity with AI-driven media tools (e.g., predictive analytics, automated buying platforms, generative content solutions)
• Experience in vendor evaluation and partnership management
• Change management expertise within marketing or media teams

Why work for us: Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.

Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com.

Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. Pay Range Information: The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range: $101,200.00 - $161,900.00/Yr.