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AIR EXPORT COORDINATOR
YOUR BENEFITS
+1 (905) 6719858
JOB DESCRIPTION
WHAT YOU CAN EXPECT
- Coordinate air export shipments from booking through departure, ensuring accurate and timely execution.
- Maintain clear and proactive communication with clients, overseas agents, airlines, and vendors.
- Prepare and transmit pre-alerts, shipping documentation, and shipment status updates.
- Issue and review air waybills, export documentation, and billing documents with accuracy.
- Monitor shipment progress and provide real-time updates to stakeholders.
- Arrange cargo pickups and coordinate with trucking partners to meet departure schedules.
- Negotiate competitive air freight rates with carriers while maintaining service standards.
- Prepare and send client reports, maintaining accurate shipment records and status tracking.
- Issue invoices, approve payments, reconcile costs, and manage pending charges in accordance with financial procedures.
- Handle claims and exceptions in line with company policies and customer expectations.
- Dispatch and follow up on Proof of Delivery (POD) documentation.
- Close files promptly and ensure all operational and financial documentation is complete.
- Resolve operational challenges efficiently and escalate when necessary.
- Support additional operational tasks and special assignments as required.
WHAT YOU BRING
- Degree in Supply Chain Management, Logistics, Business, or equivalent industry experience.
- Minimum 3 years of hands-on experience in air export freight forwarding.
- Working knowledge of Dangerous Goods (DG) regulations and applicable air freight compliance requirements.
- Strong understanding of export documentation, carrier procedures, and international shipping regulations.
- Experience coordinating with airlines, overseas agents, and third-party service providers.
- High attention to detail with strong analytical and problem-solving capabilities.
- Ability to interpret and execute complex shipping instructions accurately.
- Customer-focused with clear, professional communication skills.
- Strong organizational skills with the ability to manage multiple shipments and deadlines simultaneously.
- Financial awareness, including basic cost control, billing accuracy, and margin considerations.
- Professional integrity, reliability, and the ability to perform effectively in a fast-paced environment.
BUSINESS UNIT
AIR & OCEAN
Regardless of whether it is a long-distance shipment or a particularly time-critical shipment, we at Rhenus make everything possible for our customers and partners to get the goods to their destination safely and on time. Our particular strength lies in our global network, which is constantly being maintained and expanded. As part of Rhenus Air & Ocean you can, therefore, expect to find a whole host of exciting tasks all over the world, a wide range of opportunities for personal development, and the chance to take on responsibility in an international working environment.
WELCOME TO RHENUS
Where our journey of growth connects with yours.
We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. Ready to unlock untapped potential. We are on the fast track. At Rhenus, we thrive on collaboration. Every voice is heard, and every idea is valued. We stand as one global team. Where everyone contributes to our success. Together, we shape the future of logistics and beyond. Empowered by you.
RECRUITMENT PROCESS
ONLINE APPLICATION
Your documents will reach us quickly and directly via our online application form; depending on the position, a cover letter may be required. In any case, we are eager to see your CV and references – for us, the best way to make a good first impression.
APPLICATION SCREENING
Our HR team and the responsible department will take a close look at your application as soon as possible. We will do our best to give you feedback within two weeks. With your agreement, we would also be happy to forward the documents to other business units if the selected position does not work out.
SELECTION PROCESS
Depending on the position, there are various ways of finding out if we are a good match for each other. In most cases, we rely on a personal interview, on a eye level of course. Online tests, assessment centres or work on a trial basis may also be possible. In the end, the best decision is taken for both sides.
ONBOARDING
With your commitment, you are a part of the Rhenus Group right away – we are already eager to shape the logistics of the future together with you. To ensure that your start is a complete success, we will familiarise you with everything you need to know about Rhenus and your assignment with us. Your experienced colleagues will guide you every step of the way, and together you will easily master each of your new tasks.
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