Air Freight Import Specialist

We are looking for a skilled Air Freight Import Specialist to manage end-to-end air import operations while ensuring seamless coordination across our global network and local stakeholders. This role plays a critical part in delivering operational excellence, maintaining compliance with international trade regulations, and providing high-quality service to our customers.

Your Responsibilities:

• Manage and coordinate inbound air freight shipments from origin to final delivery,
• Monitor shipment status, flight schedules, transit times, and arrival updates,
• Handle operational issues such as delays, damaged cargo, and missing documentation,
• Review and process Air Waybills (AWB) and related shipping documents (commercial invoices, packing lists, certificates of origin, etc.),
• Prepare and ensure accuracy of documentation required for customs clearance,
• Coordinate closely with customs brokers and ensure compliance with import regulations, duties, and taxes,
• Arrange bonded warehouse or temporary storage solutions when required,
• Provide timely updates to customers regarding shipment status, arrival times, and delivery schedules,
• Inform customers about charges, customs procedures, and resolve any operational issues or urgent requests,
• Verify airline, handling, storage, and local charges; support billing and invoicing processes,
• Maintain effective communication with airlines, overseas agents, customs brokers, warehouses, trucking companies, and internal teams,

Your Profile:

• Bachelor’s degree in Logistics, International Trade, Business Administration, or a related field,
• Minimum 3 years of experience in air import operations,
• Good command of English, both written and spoken,
• Strong knowledge of air freight operations and import processes,
• Familiarity with customs regulations and compliance requirements,
• Strong problem-solving and organizational skills,
• Ability to work under pressure in a fast-paced environment,
• Good communication and coordination skills,
• Proficiency in MS Office applications, especially Excel,

Compensation

DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.

About DP World

Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.

With a dedicated, diverse and professional team of more than 120,000 employees spanning 75 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.

We’re rapidly transforming and integrating our businesses - Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.

What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer’s door.

WE MAKE TRADE FLOW

To Change What's Possible For Everyone

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