About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021,
Trip.com Group is a leading global travel service provider comprising of
Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms,
Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for
Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
Introduction:
Due to continued business growth & expansion,
Trip.com Group is hiring an Airline Director– ISC, based in Bangalore / Mumbai / New Delhi. This is a leadership role with a strong focus on the India market, reporting directly to the Airline Director – Middle East, Africa, and Indian Subcontinent.
Airline Director – ISC, will act as the second-in-command (2iC) for India, responsible for driving commercial strategy, leading C level - airline partnerships, and shaping
Trip.com’s position in one of the most dynamic aviation markets globally. The role requires the ability to operate independently at senior stakeholder level, ensuring effective execution and decision-making on the ground.
In this Role, you’ll get to:
- Lead the ISC region with a focus on India, taking ownership of airline commercial strategy, partnerships, and growth.
- Act as the 2iC to the Airline Director—a strategic right-hand role driving execution and ensuring India delivers on revenue, market share, and partnership goals.
- Operate independently with senior airline stakeholders, making commercial decisions and representing Trip.com in high-level negotiations and forums.
- Manage day-to-day relationships with airline partners across India and broader ISC, serving as the primary point of contact for commercial, operational, and promotional activities.
- Negotiate and deliver impactful commercial agreements, including incentives, joint campaigns, and long-term partnership structures.
- Analyse complex datasets to identify opportunities for revenue growth, share-shifting actions, and market differentiation.
- Build and maintain strong relationships with airline executives, regulators, and industry stakeholders, representing Trip.com at key events in India and the region.
- Partner cross-functionally with Marketing, Product, Revenue Management, and Operations teams to deliver joint airline initiatives.
- Provide competitive and regulatory insights on the Indian aviation sector, shaping internal strategy and decision-making.
- Actively support regional airline partnerships and ensure alignment with global airline strategies.
- Travel requirement: ~40% across the ISC region, primarily India but including South Asia markets where needed.
What you'll Need to Succeed:
- Master’s degree or above, with 12+ years of senior commercial experience in Airlines, OTA, GDS, or related industries.
- Strong India aviation knowledge—understanding the complexities of the domestic and international airline landscape.
- Proven track record in commercial negotiations, P&L impact, and strategic account management.
- Strong data-driven mindset with expertise in BI tools and analytics.
- Exceptional relationship-building skills with senior airline stakeholders.
- Experience working cross-functionally across product, marketing, and operations.
- Highly results-oriented, able to work in a fast-paced, entrepreneurial environment.
- Strong leadership presence, with ability to operate as a trusted 2iC and future successor in regional airline leadership.
- Willingness to travel up to 40% across the region.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At
Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
- Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
- Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
- We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
- We encourage flexible work arrangement
Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Have a good trip, and see you soon!