AL & ML Engineer

About Persistent

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what?s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor?s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We have delivered 23 sequential quarters of growth with $422.5M in Q3 FY26 revenue, up 4.0% Q-o-Q and 17.3% Y-o-Y growth. Our 26,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We won the 2025 ISG Star of Excellence? Award for AI and Data Excellence and were named a Leader in the Everest Group Talent Readiness for Next-generation Data, Analytics and AI Services PE?? Assessment 2025.

About Position:

We are seeking a highly skilled AI/ML Engineer with strong hands-on experience in Machine Learning, NLP, Document AI, and AWS-based ML deployments. The ideal candidate will work on building and optimizing AI solutions for document processing, claims workflows, healthcare datasets, OCR, entity extraction, and ML-driven automation. This role requires deep technical expertise in Python, deep learning frameworks, AWS ML services, and experience with large-scale healthcare or claims datasets.

• Role: ML Engineer
• Location: Raleigh, NC
• Experience: 10+ Years
• Job Type: Full Time Employment

What You'll Do:

• AI/ML & Document AI Development
• Build ML and NLP models for document classification, entity extraction, text summarization, OCR workflows, and structured/unstructured data processing.
• Apply deep learning and classical ML techniques to healthcare or claims datasets.
• Perform feature engineering across structured, semi-structured, and unstructured document data.
• Work with OCR technologies (open-source and AWS Textract) for high-volume document pipelines.
• AWS ML Engineering
• Deploy ML models and pipelines using AWS SageMaker (training, hosting endpoints, monitoring).
• Work with AWS services including Textract, Comprehend, Bedrock, and other AI/ML components.
• Build secure, scalable ML pipelines aligned with enterprise governance and operational standards.
• United AI Studio (UAIS)
• Work within UAIS pipelines, guardrails, and governance workflows for model deployment and lifecycle management.
• Ramp up quickly on UAIS-specific capabilities and integration patterns
• Data Engineering & Integration
• Work with large-scale claims or healthcare datasets, ensuring data quality and performance.
• Utilize strong SQL skills for data analysis, exploration, validation, and feature pipelines.
• Understand integration patterns involving APIs, microservices, event-driven architectures, and real-time workflows.

Expertise You'll Bring:

• Strong hands-on experience in Machine Learning, NLP, and Document AI.
• Expertise with:
  • Python
  • PyTorch / TensorFlow
  • Classical ML + Deep Learning
• Experience with OCR, document classification, entity extraction, summarization.
• Proven experience deploying ML solutions on AWS, including:
  • SageMaker
  • Textract
  • Comprehend
  • Bedrock
• Experience with claims or healthcare datasets.
• Strong SQL and data analysis skills.
• Understanding of modern engineering principles: APIs, microservices, event-driven systems.
• Ability to work across large datasets with a focus on quality, security, and operational excellence.
• Experience in Claims, Healthcare, Insurance, Revenue Cycle domains.
• Experience building:
  • TAT prediction models
  • Workflow optimization models
  • Risk scoring models
• Exposure to Agentic AI, RAG architectures, and SOP-driven automation.
• Familiarity with Responsible AI, model explainability, and regulatory compliance frameworks.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let's unleash your full potential at Persistent - persistent.com/careers

"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."