AlmaVia of San Francisco - Business Office Manager

Location:

AlmaVia of San Rafael
515 Northgate Drive
San Rafael CA 94903

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Actual pay decision based on factors including experience, skills and training

The salary for this role is between $95,000 -$100,000 DOE

Do you thrive in an environment where meaningful work happens every day? Do you want to make a difference in the lives of older adults? AlmaVia of San Francisco i s a picturesque, pet-friendly assisted living and memory care community nestled near Lake Merced. As part of Transforming Age and Elder Care Alliance , we focus on providing the best services and support to our residents as well as our team.

Our Culture of Excellence is built on a foundation of respect, integrity, and a commitment to the well-being of both our residents and our team members. We foster a collaborative and supportive environment where innovation and compassion drive everything we do.

We have an incredible opening for an Business Office Manager to help provide administrative support to our community. This is a fantastic opportunity if you enjoy a variety of responsibilities, and desire to advance your career in a growing industry with the best clients and team members!

Our Business Office Manager:

• Partners with department directors to process timely and accurate HRIS entries including hires, terminations, status changes, and payroll/timesheet approvals.

• Serves as the primary HR resource at the community, collaborating with the Support Center to ensure consistency and compliance with organizational policies and procedures.

• Ensures employee file compliance with applicable federal, state, and local employment laws (e.g., Title 22, Wage Order 5, OSHA, FEHA, FMLA/CFRA).

• Manages the administration of employee benefits, including new enrollments, terminations, life events, and open enrollment, ensuring legal compliance.

• Monitors, tracks, and manages the leave of absence (LOA) process, including accommodations and job modifications.

• Coaches and guides managers on employee relations matters, escalating issues to HR leadership when necessary.

• Leads onboarding and pre-onboarding processes to ensure a seamless new hire experience, including background checks, clearances, system access, and training participation.

• Partners with the Support Center to track and deliver mandatory training to ensure organizational and regulatory compliance.

• Manages employee engagement efforts, including the community rewards and recognition program.

• Collaborates with department leaders to improve retention and reduce turnover by fostering a positive team member experience.

• Partners with the Executive Director on safety and risk management programs aligned with corporate and regulatory requirements.

• Maintain OSHA logs and related documentation to ensure timely updates and compliance with Cal/OSHA and Workers’ Compensation laws.

• Provide comprehensive administrative and project support to the Executive Director and Department Heads.

• Support front desk operations by coordinating closely with Administrative Staff to ensure seamless coverage and service.

• Lead and manage the Front Desk/Receptionist team, ensuring excellent customer service and efficient daily operations.

• Promotes the Mission, Vision and Values of Transforming Age in all areas of responsibility, and demonstrate commitment to Culture of Excellence and strategic goals

• Performs other duties as assigned
  

What you need to succeed:

• Associate degree in accounting, business, finance, or human resources or the equivalent combination of education and experience. (Bachelor’s preferred).

• Two to five years of experience in accounts receivable, payroll, and human resources.

• Minimum 1 year experience supervising at least one employee.

• The ability to speak, read and comprehend the English language.

• Experience with employee/customer relations, financial reports, bank reconciliations, and full cycle accounting.

• High level of proficiency with Microsoft Office Suite products (required - Outlook, Excel, Word).

• Ability to prioritize work and to prepare accurate and timely reports to meet required deadlines.

• Working knowledge of California labor laws, leave management (FMLA/CFRA/PDL), and Title 22 regulations.

• Current driver’s license preferred.