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Key Responsibilities:

Amazon Product Management:

  • List and manage product catalog (including images, detailed descriptions, competitive pricing, and keywords).
  • Regularly update listings to maintain accuracy and compliance.

Order & Inventory Management:

  • Oversee order processing, track shipments, and ensure timely delivery through Seller Flex and FBA channels.
  • Coordinate with warehouse and logistics teams for inventory replenishment and management.

Customer Service & Support:

  • Handle customer queries, returns, disputes, and feedback promptly and professionally.
  • Maintain high seller ratings and positive customer feedback.

Sales Growth & Listing Optimization:

  • Optimize product listings for Amazon SEO to improve rankings and visibility.
  • Monitor pricing strategies, run A/B tests on listings, and suggest promotions.
  • Performance Monitoring & Reporting:
  • Analyze sales trends, account health, and performance metrics.
  • Prepare and present regular performance reports and actionable insights.

Buy Box & Pricing Strategy:

  • Track market price competition and report to relevant departments.
  • Implement strategies to win and maintain the Buy Box position.

Account Health Management:

  • Ensure compliance with Amazon policies.
  • Proactively address account health issues and resolve any operational risks.

Requirements:

  • Proven experience managing Amazon Seller Central, Seller Flex, and FBA operations.
  • Strong knowledge of Amazon algorithms, ranking factors, and policy compliance.
  • Proficiency in using Amazon tools and third-party marketplace management software.
  • Excellent analytical skills with ability to interpret data and trends.
  • Strong communication and problem-solving skills.
  • Detail-oriented with ability to multitask in a fast-paced environment.
  • Familiarity with tools like Helium 10, Jungle Scout, etc.

Job Type: Full-time

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