Americas Regional Workplace Services Director

Corporate:

Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the organization and the well-being of employees.

Position Summary

Responsible for the senior leadership and management of properties in AMER, including direct management of a team of employees. Responsibilities include: direction and guidance of all facilities management activities and maintenance operation, budget preparation and financial reporting, operational reporting, promoting and supporting a strong safety culture, knowledge and participation of environmental and sustainability programs. In addition, ensuring to manage all facility activities to optimize the utilization of all resources.

Essential Job Functions:

Facilities

• Ensuring that the AMER facilities are properly maintained by hiring and supervising contractors, architects, engineers, and other staff members

• Develop, implement, and oversee policies and procedures for effective facility management

• Supervise the procurement and maintenance and/or upgrades to furniture, utilities, equipment, and signage for the facility campus

• Monitoring compliance with local codes and regulations regarding building safety and fire prevention

• Establishing and enforcing safety protocols in all facilities to ensure employee health and well-being

• Overseeing the day-to-day operations of facilities including maintenance, repair, and cleaning services, through staff or vendors

• Prepare & maintain annual operating and capital budget for building use and facility maintenance

• Prepares bid sheets and contracts for construction projects and facilities acquisitions

• Reviews and estimates design costs including equipment, installation, labor, materials, preparation and other related costs.

• Inspects construction and installation progress for conformance to established drawings, specifications, and schedules

• Responsible for vendor management: completing compliance review of new vendors, manage invoices and assist accounts payable as needed for invoice processing;

• Prepare all vendor quotes for submission including processing all Capital Expenditures for approval

• Develop and schedule facilities preventative maintenance (PM)

• Maintain list of all facility assets

• Develop team members and ensure they grow with the business

• Establish and maintain KPI’s and metrics

Real Estate

• Responsible for monitoring and coordinating office lease renewals, with approvals from business unit leadership, legal and other support groups;

• Establish and maintain working relationships with Landlords and/or Landlord’s leasing agents;

• Provide financial review of estimated lease costs on each renewal;

• Work with business units to establish new offices, by conducting site search with assistance from Sr. Director of Real Estate, brokers and other team members – travel throughout AMER is required;

• Manage and maintain documents for leased properties in AMER, through real estate database;

Qualifications

Education:

• Bachelors Degree and/or equivalent work experience

Preferred Experience:

• 5-10 years of successful experience in Facilities Management

• Exceptional customer service, relationship building and communication skills

• Technical knowledge of HVAC and skilled trades

• Demonstrates strong leadership in client, customer and community relations

• Strong Leadership skills with a focus on staff development and team building

• Experience with building maintenance, security and safety measures

• Lease negotiations

• Real estate portfolio management

Knowledge, Skills, & Abilities:

• Advanced knowledge of building operations and support

• Capable of coordinating efforts with members of a cross-functional team

• Good leadership skills; high integrity; customer focused; and quality driven

• Must be able to multi-task and be proactive

• Ability to establish & maintain effective working relationships

• Ability to manage entire facilities and real estate portfolio for the Americas

• Must maintain a valid driver’s license

Physical Requirements:

• Lifting up to 50 lbs. required

• Must be onsite to perform tasks and oversee staff

• 10-20% Travel

Work Conditions:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light & Wonder and its affiliates (collectively, “L&W”) are engaged in highly regulated gaming and lottery businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation, or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

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Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster .