Analista Operacional en Farmacia
Regular
Exempt
GENERAL DESCRIPTION:
Responsible for understanding, analyzing, and collecting reporting requirements for business processes. Identifies areas for improvement and develop initiatives to enhance efficiency and productivity. Serves as a liaison between different pharmacy stakeholders and Information Technology (IT) teams, ensuring business goals align with reporting capabilities, supporting decision-making, and operational improvements.
ESSENTIAL FUNCTIONS:
- Acts as liaison with stakeholders to understand their needs and gather detailed business reporting requirements.
- Create clear, concise outlines for reporting requirements that detail specific needs and expected outcomes for the business users.
- Conduct requirement reviews and obtain signoffs from key stakeholders by ensuring that everyone has a shared understanding of the requirements, followed by obtaining written approval for the requirements to be developed.
- Present developed reports to business owners for approval, ensuring that reports meet the expectations and needs of all stakeholders.
- Design and develop technical solutions proposals with the IT team to align with business needs and objectives, improving overall reporting capabilities and efficiency.
- Collaborate with other departments to implement reporting solutions and ensure they align with business goals.
- Communicate the findings and recommendations aligned with ongoing reporting developments and updates to the business owners and the management.
- Participate in testing and validating new or existing reports to meet business requirements standards.
- Create and modify simple informational reports, including data extraction and summary reports, to support the business operation.
- Oversees the reconciliation of data sets for Over the Counter (OTC) Drugs and Rebates, ensuring the accuracy and integrity of the reporting data.
- Develop processes and systems to create a structured database that supplies the Pharmacy Department with the necessary data for analysis to support informed decision-making.
- Must comply fully and consistently with all company policies and procedures, with local and federal laws as well as with the regulations applicable to our Industry, to maintain appropriate business and employment practices.
- May carry out other duties and responsibilities as assigned, according to the requirements of education and experience contained in this document.
MINIMUM QUALIFICATIONS:
Education and Experience: Bachelor’s Degree in Business Administration, Natural Sciences, or Information Systems. At least two (2) years of experience in data management, data analytics, business analysis and reporting, performing data validation, reconciliation, or quality checks preferably in the Healthcare Industry.
“Proven experience may be replaced by previously established requirements.”
Certifications / Licenses: N/A
Other: Advanced knowledge of Microsoft Excel is required. Intermediate knowledge of Microsoft Word and PowerPoint. Intermediate knowledge of Power BI is preferred. Knowledge in analyzing and managing database tables and data. Knowledge of pharmacy claims processing platforms and clinical programs, as well as pharmacy operations and reporting requirements.
Languages:
Spanish – Advanced (comprehensive, writing and verbal)
English – Intermediate (comprehensive, writing and verbal)
"MCS Healthcare Holdings, LLC. (MCS) is an Equal Employment Opportunity Employer and take Affirmative Action to recruit Protected Veterans and Individuals with Disabilities. MCS is a participating E-Verify employer."