Analyst, Associate App Content

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Main responsibilities:

We are seeking a detail-oriented and strategic Analyst to support the development, optimization, and performance of our associate-facing mobile app. This role will be instrumental in analyzing usage patterns, feature adoption, and associate feedback to inform app enhancements and content strategies. The analyst will collaborate closely with cross-functional teams to ensure the app delivers a seamless, engaging, and impactful experience for our associates.

The associate app is designed to be a one-stop platform for communication, inspiration, productivity, and engagement, empowering associates with tools, resources, and recognition that drive performance and connection.

Data & Performance Analysis:

• Monitor and analyze app usage metrics including adoption rates, feature engagement, and user feedback.
• Conduct correlation analysis to understand the impact of app features on business results and associate productivity, satisfaction, and retention.
• Develop dashboards and automated reports that provide actionable insights to stakeholders across the organization.
• Provide monthly readouts to key stakeholders and divisions, communicating findings in a clear, actionable way.

Content & Experience Optimization:

• Partner with the Content Manager to evaluate the effectiveness of in-app content
• Feature Evaluation & Enhancement
• Collaborate with product and engineering teams to assess feature performance and recommend improvements.
• Participate in sprint planning and testing cycles to validate new releases and ensure data integrity

Stakeholder Collaboration:

• Partner with HR, Learning & Development, Marketing, and Retail Operations to align app analytics with business goals.
• Provide insights to support initiatives such as milestone recognition, career development, and associate engagement campaigns.

Continuous Learning and Development:

• Stay up to date with mobile analytics trends, tools and best practices.
• Proactively seek opportunities to improve analytical skills and domain knowledge.

The position will be based in Boise, Idaho

We are looking for candidates who possess the following:

• Experience with mobile app analytics platforms.
• Familiarity with HRIS, LMS, or workforce management systems.
• Understanding of associate engagement strategies and KPIs.
• Naturally adapted to digital tools and platforms.
• Excellent communication skills and ability to translate data into strategic recommendations.
• Strong organizational and project management skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Bachelor’s degree in Business Analytics, Information Systems, or a related field.
• 3+ years of experience in data analysis, preferably in retail or employee experience platforms.
• Proficiency in data visualization tools (e.g., Tableau, Power BI) and Excel.
• Strong analytical and problem-solving skills with attention to detail.
• Familiarity with analytics tools and content performance metrics for digital platforms.
• Creative mindset with a passion for enhancing the associate experience.
• Background in retail operations or frontline workforce engagement

We also provide a variety of benefits including:

• Competitive wages paid weekly
• Associate discounts
• Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
• Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
• Leaders invested in your training, career growth and development
• An inclusive work environment with talented colleagues who reflect the communities we serve

Our Values – Click below to view video: ACI Values

A copy of the full job description can be made available to you.